With Standard Support you get immediate access to the latest software updates, and access to support engineers during standard business hours on Monday-Friday. For your mission-critical servers, however, you need more. SUSE Priority Support gives you access to support 24-hours a day, 7 days a week. Support can be accessed online, via chat, or on the phone.
Given the nature of SAP workloads and the importance of having a fine-tuned and supported operating system, it pays to have proven enterprise-class support. With SUSE Linux Enterprise Server Priority Support you can confidently deploy SAP on SUSE Linux Enterprise Server and get the enterprise support you need.
“All my experiences of SUSE support have been excellent. I have never raised a ticket and not had a solution from the support teams. SUSE support are an example that many other companies should try to emulate!”
“The cluster setup is something new that I have not done before and Ivan was very patient and I know that he did not have to do half of what he did, but he stuck with it to make sure I was happy with it.”
“The service I received exceeded my expectations. In addition to resolving the problem with a patch, the SUSE support and development engineers answered several scripting questions related to the problem area.”