|Strictly Necessary||These cookies are essential to enable you to receive a service on a website. For example, cookies to operate online shopping baskets, do your internet banking or to comply with the law (e.g. such as to keep your information safe).|
|Analytics / Performance||These cookies are used only to help us to improve our Websites over time, by giving us insights into how the various sections of the Websites are used and how users interact with the Websites, for example which pages visitors go to most often and whether they get error messages from web pages. The information collected is anonymous and statistical.|
|Authentication / Functionality||Details: These cookies are used to identify unique visitors to the Websites. If you log in to the Websites, these are the cookies that allow us to remember who you are and what your preferences are so that we can provide you with access to pages personal to you, for example your account pages or your selected font size. These cookies help keep your visit to the site secure. These cookies can also enable enhanced, more personal features and to provide services you have asked for such as watching a video, which is how they are used on our website. Whilst information collected by "functionality" cookies may or may not be anonymised, the "functionality" cookies on our website only collect anonymous information.|
|Targeting||These cookies collect information about your browsing habits to make advertising relevant to you and your interests. These cookies collect the most information about users.|
|Session||These are cookies that are designed to ensure that your visits to the websites are as smooth as possible. Their main uses are:
Established in 1992 and now part of Micro Focus, SUSE provides and supports enterprise-grade Linux and open source solutions with exceptional service, value and flexibility
Company name: SUSE (a Micro Focus Company)
Place of registration: England and Wales
Registered number: 5134647
Registered address: The Lawn, 22-30 Old Bath Road, Berkshire, RG14 1QN
Legal form of the company: Public Limited Company (PLC)
Use of Software
Any software and accompanying documentation that is made available to download from this Website is the proprietary and copyright work of SUSE and/or its suppliers. Use of the software is governed by the terms of the end user license agreement which accompanies or is included with such software and any agreement regarding SUSE’s subscription and maintenance services. You are not granted any rights to download, install or use any software that is accompanied by or includes an end user license agreement unless you agree to the terms of such end user license agreement, whether presented to you before or after download.
In the event software is provided without an end user license agreement, you may use the software solely for your personal, informational, non-commercial purposes. Such software may not be modified or redistributed.
If the software is a patch, service pack, module, adapter, or other update applicable to prior software you have licensed from SUSE ("Prior Software") and is not accompanied by its own end user license agreement, then you may only use it with the Prior Software subject to the end user license agreement that accompanied the Prior Software and provided that SUSE has authorized you to use it pursuant to a maintenance, subscription or other offering.
You are not authorized to download the Software if such download would violate any of the government export regulations described below. Any Software download on behalf of any agency or department of the United States Government is subject to "U.S. Government Rights" terms, as described below.
Links to Third-Party Websites
This Website contains links to third-party Websites, which are not under the control of SUSE. SUSE makes no representations whatsoever about any Websites to which you may have access through this Website. When you access a non-SUSE Website, you do so at your own risk and SUSE is not responsible for the nature, quality, accuracy or reliability of any information, data, opinions, advice or statements made on these sites. SUSE expressly disclaims any potential liability associated with any such information and such information is not incorporated by reference into this Website. SUSE provides these links merely as a convenience and the inclusion of such links does not imply that SUSE or its management endorses or accepts any responsibility for the content or uses of such Websites. By clicking on any of the hyperlinks to third-party Websites on this website, you acknowledge and agree to the foregoing limitations.
You agree that you will not arrange for any third party website to be connected to any part of this site by way of hyperlink or otherwise without our prior written consent, and if we grant such consent, then we reserve the right to withdraw such consent at any time in our discretion. You may not use any of our proprietary logos, trademarks, or other distinctive graphics, video, or audio material in your links, and you may not link in any manner reasonably likely to (i) imply affiliation with us or endorsement or sponsorship by us without our express written consent, (ii) cause confusion, mistake, or deception, (iii) dilute our trademarks, service marks, or trade names, or (iv) otherwise breach applicable law.
Use of Website Materials
All content, data, ideas, comments, feedback, suggestions, expression of ideas or other materials on this Website including software, code and accompanying documentation (any or all of the foregoing being "Materials") are protected by copyright trade dress and other laws. Except as specifically permitted herein, no Materials on this Website may be reproduced in any form or by any means without express prior written permission from SUSE.
All rights, title and interest not expressly granted are reserved. Use for any purpose other than as expressly authorized by us is expressly prohibited by law.
SUSE does not guarantee continuous or secure access to this Website and the operation of this Website may be interfered with by numerous factors outside of its control. SUSE is not responsible for any loss or damage caused by the temporary interruption of this Website due to faults or circumstances outside of its control including but not limited to link failures, power difficulties, telephone outages, network overload, default or failure of a third party (including a public telecommunications operator), government actions, failure in the supply of a third party's access line or any event of force majeure.
You must not misuse this Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to any SUSE site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of-service attack. By breaching this provision, you would commit a criminal offence under applicable laws and we will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
SUSE provides any RSS feeds as a free service and for personal, non-commercial use only, and subject to these Website terms. SUSE reserves the right to discontinue any such service at any time and further reserves the right to request the immediate cessation of any specific use of its RSS service.
Blogs, Bulletin Boards, Forums, Feedback and Other Content
SUSE does not monitor, pre-screen, verify or edit the contents of its blogs, bulletin boards, forums or similar areas on this Website through which any content may be uploaded, posted or otherwise provided to the Website (collectively, “Forums”) and is not responsible for any messages or other content posted therein. SUSE makes no representation or warranty as to the nature, quality, reliability, accuracy, completeness or usefulness of the content of any Forum. Each message expresses the view of its author, and not necessarily the views of any entity associated with SUSE and is not adopted, approved or endorsed by SUSE. Any user who finds a posted message to be objectionable is encouraged to contact SUSE as directed below. SUSE reserves the right, but does not undertake the obligation, to delete, modify or otherwise restrict access to or restrict the availability of content which SUSE, in its sole discretion, considers to violate these terms or which is otherwise inappropriate, harmful, objectionable, or inaccurate
If you post, upload or otherwise provide Materials to, in or through a Forum, you grant to SUSE and, its affiliated entities, employees, directors, officers, licensees and assigns and each of their respective designees (“SUSE Entities”) a perpetual, worldwide, irrevocable, non-exclusive, unlimited, fully-paid up and royalty-free license under all intellectual property rights now or hereafter existing to use reproduce, prepare derivative works, combine with other works, alter, translate, distribute copies, display, perform, modify, license and further sublicense the Materials, and all rights therein, in the name of SUSE Entities or their designees in any and all media now or hereafter known.
Save to the extent that any Materials may include personal data (which will be processed in accordance with our Privacy and Cookie Policies) any non-personal information or material sent to SUSE will not be deemed to be confidential. We will not release your name or otherwise publicize the fact that you submitted Materials to us unless: (a) you grant us permission to do so; (b) we first notify you that the relevant Materials will be published or otherwise used with your name on it; or (c) we are required to do so by law.
This license shall also permit SUSE Entities to use portions of the Materials you submit, to rerecord or modify any audio tracks or visual images you provide, to rewrite any Materials you submit, and/or to combine other materials, either created by SUSE Entities or third parties, with the Materials you submit. Any such works shall be deemed Materials owned by SUSE and shall not be subject to your approval or payment by SUSE of any compensation to you. You agree that the Materials you submit: (a) are original with you and accurate, and (b) do not violate and will not violate the rights of any third party or any local, state, national or foreign law, including any right of publicity, right of privacy or any other proprietary right. By making a submission of Materials, you acknowledge and agree that SUSE Entities may create on their own or obtain many submissions that may be similar or identical to the Materials you submit through a Forum or other channels and means. You hereby waive any and all claims you may have had, may have, and/or may have in the future, that the Materials submitted to a Forum or otherwise accepted, reviewed and/or used by SUSE Entities may be similar to your Materials or constitute and infringement or misappropriation of your intellectual property rights.
Rules of Conduct for Forums
By participating in a Forum, including the posting of Materials and sending of private messages, you agree that you will not upload, post, or otherwise transmit any Materials (including, without limitation, text, links, communications, software, images, sounds, data, or other information) that:
- Is not consistent with the permissible uses set out in these Website terms, including, but not limited to, content that is unlawful, harmful, threatening, abusive, harassing, defamatory, libelous, invasive of another's privacy, vulgar, profane, sexually explicit, obscene, racially or ethnically offensive or otherwise objectionable;
- Infringes on any patent, trademark, trade secret, copyright, or other proprietary rights of any party;
- Constitutes advertising or promotion, junk mail, "spamming," chain letters, or any other form of unauthorized solicitation, including solicitation of lawsuits. Links that connect to commercial websites will not be considered unauthorized solicitations unless the link or the website content appears to be intended as a means of solicitation as determined by SUSE in its sole discretion;
- Contains software viruses, Trojan horses, worms, time bombs, cancelbots or any other computer code or files that are designed to disrupt, damage, or limit the functioning of any software or hardware;
- Provides any non-public information about SUSE or any other company or person without the proper authorization to do so. This includes providing the names and extension numbers of SUSE employees and Forum participants;
- Intentionally interferes with the operation of the Forum or with a fellow user's message box, without limitation, mail or "post" bombing, news bombing, other flooding techniques, deliberate attempts to overload a system and broadcast attacks, or attempts to avoid messaging blocking;
- Impersonates any person or entity, including a SUSE employee or forges any TCP-IP packet header, e-mail header or any part of a message header. This prohibition does not include the use of aliases or anonymous remailers;
- Attacks or insults another Forum user or administrator / moderator;
- Violates any law, rule or regulation.
SUSE expressly reserves the right to terminate a user's access to a bulletin board at any time, for any reason. You remain solely responsible for the content of your messages, and you hereby indemnify, release and hold harmless SUSE Entities with respect to any claims, damages, costs, losses, liabilities, fines, penalties, and expenses, including reasonable attorneys' fees, arising out of or in connection with the Materials you submit, post, transmit or make available on or through a Forum (including any private messages), the use of such Materials for any purpose, your use of a Form, your breach of these Website terms, or the violation by you or the SUSE Entities of yours or any third party’s rights including, without limitation, intellectual property or other proprietary rights, rights of privacy and publicity, rights of attribution, or any other liability, direct or indirect, vicarious, contributory, or otherwise.
Warranties and Disclaimers
Except as expressly provided otherwise in an agreement between you and Micro Focus, all information, materials and software on this website is provided "as is" without any other warranties or conditions, express or implied, including, but not limited to, the warranties of merchantable quality, satisfactory quality, merchantability or fitness for a particular purpose, or those arising by law, statute, usage of trade, or course of dealing.
SUSE assumes no responsibility for errors or omissions in the information, materials or software which are referenced by or linked to this website. References to any other corporations, their services and products are provided "as is" without warranty of any kind, either express or implied.
In no event shall SUSE or any SUSE entities be liable for any special, incidental, indirect or consequential losses or damages of any kind, or any other losses or damages of any nature whatsoever, including, without limitation, those resulting from loss of use, data, business, opportunity or profits, whether or not advised of the possibility of loss or damage, and on any theory of liability, arising out of or in connection with the use or performance of this information. Some states/countries do not allow the exclusion or limitation of liability for consequential or incidental damages, so the above limitation may not apply to you.
This website could include technical or other inaccuracies or typographical errors. Changes are periodically added to the information contained in this website, and these changes will be incorporated in new editions of this website. SUSE may make improvements and/or changes in the product(s) and/or the program(s) described in this website at any time.
This Website can be accessed from other countries around the world and may contain references to SUSE products, services and programs that have not been announced in your country. These references do not imply that SUSE intends to announce such products, services or programs in your country.
Forward–Looking Statements Disclaimer
Certain statements contained on this Website may now, or hereafter from time to time, constitute “forward-looking statements”. All statements other than statements of historical facts included on this Website, including, without limitation, those regarding SUSE’s financial condition, business strategy, plans and objectives, are forward-looking statements. These forward-looking statements can be identified by the use of forward-looking terminology, including the terms “believes”, “estimates”, “anticipates”, “expects”, “intends”, “may”, “will” or “should” or, in each case, their negative or other variations or comparable terminology. Such forward-looking statements involve known and unknown risks, uncertainties and other factors, which may cause the actual results, performance or achievements of SUSE, or industry results, to be materially different from any future results, performance or achievements expressed or implied by such forward-looking statements. Such forward-looking statements are based on numerous assumptions regarding SUSE’s present and future business strategies and the environment in which it will operate in the future. Such risks, uncertainties and other factors include, among others: the level of expenditure committed to development and deployment applications by information technology organizations; the degree to which information technology organizations adopt web enabled services; the rate at which large organizations migrate applications from the main frame environment; the continued use and necessity of the main frame for business critical applications; the degree of competition faced by SUSE; growth in the information technology services market, general economic and business conditions in any country in or with which SUSE conducts business, changes in technology, competition and ability to attract and retain personnel.
Except as required by law, SUSE does not undertake any obligation to update or revise publicly any forward-looking statement, whether as a result of new information, future events or otherwise. SUSE expressly disclaims any obligation or undertaking to release publicly any updates or revisions to any forward-looking statement contained herein to reflect any change in the its expectations with regard thereto or any change in events, conditions or circumstances on which any such statement is based.
Export Control Laws
Software and Materials available on this Website are subject to statutes, orders or regulations which impose embargoes or control the export of goods, technology, software, supplies and services, including weapons of mass destruction and arms, military, paramilitary and security equipment and dual-use items (items designed for civil use but which can be used for military purposes) and certain drugs and chemicals ("export controls"). No software or Materials from this Website may be downloaded or otherwise exported or re-exported in breach of the export controls of the US Government or the UK Government and, without prejudice to the generality of the foregoing, no software or Materials from this Website may be downloaded or otherwise exported or re-exported: (1) into (or to a national or resident of) Cuba, Iraq, Libya, Sudan, North Korea, Iran, Syria, or any other country to which the United States has embargoed or restricted goods or services; or (2) to anyone on the U.S. Treasury Department's list of Specially Designated Nationals or the U.S. Commerce Department's Table of Denial Orders; or (3) by or to anyone whose export privileges has been suspended, revoked or denied, in whole or in part, by the Bureau of Export Administration of the U.S. Commerce Department or any other U.S. Government entity or agency; or (4) in breach of the UK's Export Control Order 2008 (as amended); or (5) for use in the design, development or production of nuclear, chemical, or biological weapons, or missile technology, or any other prohibited use.
By downloading or using software from this site, you are agreeing to the foregoing and you are warranting that you are not located in, under the control of, or a national or resident of any such country or on any such list. You may not access, download, use or export the information, software, products or services contained on this Website in violation of U.S. export laws or regulations, or in violation of any applicable local laws or regulations.
U.S. Government Rights
With respect to any acquisition of any product or publication (together referred to as "Product") by or for any unit or agency of the United States Government or its prime contractor or subcontractor at any tier (the "Government"), the Product shall be classified as "commercial computer software", as that term is defined in the applicable provisions of the Federal Acquisition Regulation (the "FAR") and supplements thereto, including the Department of Defense (DoD) FAR Supplement (the "DFARS"). The Product was developed entirely at private expense, and no part of the Product was first produced in the performance of a Government contract. If the Product is supplied for use by the DoD, the Product is delivered subject to the terms of this Agreement and either (i) in accordance with DFARS 227.7202-1(a) and 227.7202-3(a), or (ii) with restricted rights in accordance with DFARS 252-227-7013 (c)(1)(ii)(OCT 1988), as applicable. If the Product is supplied for use by a Federal agency other than the DoD, the Product is restricted computer software delivered subject to the terms of this Agreement and (i) FAR 12.212(a); (ii) FAR 52.227-19; or (iii) FAR 52.227-14(ALT III), as applicable. The contractor/manufacturer is SUSE, One Irvington Centre, 700 King Farm Boulevard, Suite 400, Rockville, MD 20850-5736.
Governing Law; Jurisdiction
This Website (excluding linked sites) is controlled by SUSE from its offices within the United Kingdom. You and SUSE agree that these Website terms and all matters relating to your access to or use of this Website shall be governed by and construed in accordance with English law, without regard to the conflicts of laws principles thereof.
SUSE does not restrict your access to this Website based on your geographic location and accordingly you access this Website on your own initiative and you are responsible for compliance with all applicable local laws.
You and SUSE agree, for the sole benefit of SUSE, that all legal proceedings in connection with the enforcement, construction, interpretation, breach or violation of these Website terms shall be submitted to the exclusive jurisdiction of the courts of England and Wales and that jurisdiction and venue are proper in such courts, provided that nothing in this clause shall limit our right to take proceedings against you in any other court of competent jurisdiction.
PCI Security Standards Council
Some SUSE products contain portions or all of the text of the PCI DSS v3.0 standards and content from the PCI Security Standards Council–Copyright © 2006–2015 PCI Security Standards Council, LLC. All rights reserved. https://www.pcisecuritystandards.org
The trademarks, logos and service marks ("Marks") displayed on this Website are the property of SUSE or other third parties. You are not permitted to use the Marks without the prior written consent of SUSE or such third party which may own the Marks. "SUSE" and the SUSE logo are trademarks of SUSE IP Development Limited or its subsidiaries or affiliates.
All other trademarks, trade names, or company names referenced herein are used for identification only and are the property of their respective owners.
- openSUSE logo
- SUSE logo
- Chameleon mark
- SUSE Studio
- We adapt. You succeed.
This Website may reference certifications earned by SUSE products as the result of formal testing procedures based on third party testing criteria, and may display associated certification logos. In no case shall any such certification claim or logo display be construed to confer any warranty of any kind from any third party.
The Cisco Systems, Inc. Cisco Compatible logo signifies that SUSE’s product has undergone interoperability testing by SUSE together with Cisco and/or a third party test-house based on testing criteria set by Cisco. SUSE is solely responsible for the support and warranty of its product, and Cisco makes no warranties, express or implied, with respect to that product or its interoperation with the listed Cisco product(s) and disclaims any implied warranties of merchantability, fitness for a particular use or against infringement.
Some SUSE products claim compliance to Federal Information Processing Standard (FIPS) 140-2 by using one or more cryptographic components from vendors such as Microsoft and the Open Source Software Institute. A complete list of FIPS-validated components is located here. Windows FIPS-validated algorithms used in some products were tested when the FIPS mode bit was set. While the cryptographic components have valid certificates at the time of product release, it is the user's responsibility to review the validated product list to confirm that the component is still on the list.
Copyright © 2001- SUSE. All Rights Reserved.
Any changes to this policy will be posted here and we reserve the right to vary this policy from time to time and your continued use of our Websites after any such change has been posted will constitute your agreement to any such changes.
Most of the cookies we use are "personalisation cookies" which are used to recognise repeat visitors to the Websites and "analytics cookies" which monitor how visitors use our Websites and give us a better understanding of what content visitors are spending most time reading. The types of cookies used on our Websites are as follows:
We have listed in the table below the specific cookies that we use and the purposes for which we use them. You will see that we have also identified whether they are session cookies or persistent cookies. 'Session cookie' is a commonly used description for a cookie which stores information about user page activities to allow users to be recognized within a website so any page changes or item or data selection is remembered from page to page; whilst 'persistent cookie’ is a commonly used description for a cookie which helps websites remember your information and settings when you visit them in the future.
|Type||Cookie||Host||Name||Purpose||Persistent / Session||More Information|
|Strictly Necessary||Java Session||
|JSESSIONID||This cookie is essential for the Java programming language to maintain a session with users.||Session||www.stackoverflow.com|
|Laravel Session||.suse.com||laravel_session||This cookie is essential for the Laravel PHP web application framework to maintain a session with users||Persistent|
|This cookie is essential for the PHP programming language to maintain a session with users.||Session||http://php.net|
|User Session||.microfocus.com||LWSSO_COOKIE_KEY||This cookie is essential for the Java programming language to maintain a session with users.||Session|
|Ruby on Rails Session||.suse.com||_glue_session||This cookie is essential for the Ruby on Rails application framework to maintain a session with users||Persistent|
|Access Manager is a Novell product used to manage authentication and security. These cookies are essential for its functionality.||Session||http://www.novell.com|
|Type||Cookie||Host||Name||Purpose||Persistent / Session||More Information|
|Analytics / Performance||
Google Tag Manager
|These cookies are used to collect anonymous information about how visitors use our site. We use the information to compile analytical reports which help us improve our website. The cookies collect information such as the number of visitors to our website, how they arrived there (e.g. directly from the internet or through linking from another website) and tracking which web pages they visited.||Session||https://support.google.com|
|Eloqua Corp. is a marketing automation SaaS company owned by Oracle which developed automated marketing and demand generation software and services for business-to-business marketers. It is used for many core demand generation activities.||Persistent|
|fb_lb_email||This cookie is used to track form submissions to PathFactory to prevent duplicate forms being displayed to the user.||Persistent|
|Double Click Tracking||.doubleclick.net||
|DoubleClick is a 3rd party product owned by Google that is used to measure campaign success.||Persistent|
|Woopra tracks customer’s web and mobile activity, forms, and provides customer Analytics||
|Decibel Insight is a full suite of behavioral analysis tools||Persistent|
|3rd party Analytics and testing tool suite.||Persistent|
|Form_builder_icid||Tracks marketing campaign references for performance analysis||Persistent|
|Pardot B2B marketing automation by Salesforce helps marketers create more leads, generate more pipeline, and empower sales to close more deals.||Persistent|
|Type||Cookie||Host||Name||Purpose||Persistent / Session||More Information|
|Authentication / Functionality||Language Preference||
|Language cookie used to display content in users preferred language.||Persistent|
|Country cookie is used to display localized content based on a user's location.||Persistent|
|SUSE||.suse.com||chatSticky||Stores a users preference on the display of a chat window on the site for the session.||Session|
|Novell Search||.suse.com .novell.com||
|This cookie is used to track the user's search history and preferences.||Persistent|
|Gated Lookbook Asset Integration||.suse.com||fb_lb_email||Lookbook is a 3rd party product that delivers content and uses this cookie to track form submissions to prevent duplicate forms being displayed to the user.||Persistent|
|VBulletin is a 3rd party product used for forums and it uses these cookies to track visitor activity.||Persistent||www.vbulletin.org|
|AddThis social sharing widget||.suse.com||__atuvc||Add This is a content sharing tool that allows users to share content on social media, blogs, websites, etc...||Persistent||www.addthis.com|
|LiveChat is an online marketing, live support and web analytics application for SMB and large enterprise offered in SaaS (software as a service) model. It is used to offer chat support to visitors of the site.||Persistent||www.livechatinc.com|
|s_fid||Used to deliver targeted personalization based on a user’s location and known information about them.||Persistent|
|SUSE Customer Center||scc.suse.com||organization_id||This cookie is used to display the user's currently selected organization.||Persistent|
|SUSE Customer Center||scc.suse.com||XSRF-TOKEN||This cookie is required to protect users from a CSRF attack.||Persistent|
|Digital River is a 3rd Party online e-commerce tool and these cookies are essential to the functionality of the online SUSE shop.||
Most browsers will tell you how to stop accepting new cookies, how to be notified when you receive a new cookie, and how to disable existing cookies. Please note, however, that without cookies you may not be able to take full advantage of all our Website features. For example, we use a cookie to remember your cookie preferences and so:
- If you delete all of your cookies you will have to update your preferences with us again.
- If you use a different device, computer profile or browser you will have to tell us your preferences again.
Certain pages on our Websites may contain "web beacons" (also known as Internet tags, pixel tags or clear GIFs). These web beacons allow third parties to obtain information such as the IP address of the computer that downloaded the page on which the beacon appears, the URL of the page on which the beacon appears, the time the page containing the beacon was viewed, the type of browser used to view the page and the information in cookies set by the third party. We use web beacons to:
- understand which email messages we sent may have been opened by you;
- understand how you use and interact with our products and services;
- improve our products and services.
- optimise your html email experience;
- provide you more relevant content; and
- stop contacting you if over time we can see that you are no longer opening our email messages.
If you wish to prevent the use of web beacons, you may be able to prevent the use of some web beacons by setting your email application or software to display HTML emails as text only.
An IP address is a unique identifier that certain electronic devices use to identify and communicate with each other on the Internet. When you visit our websites, we may view the IP address of the device you use to connect to the Internet. We use this information to determine the general physical location of the device and understand from what geographic regions our website visitors come. We also may use this information to enhance our websites.
Micro Focus may amend this Policy at any time without notice. By continuing to use the Website and making use of our services you agree to the updated Policy. If you do not agree to any changes that we make, you should not use or access (or continue to use or access) the Website, and/or our services. Any changes to this Policy will be posted on the Website.
Further Information and Complaints
If you believe that Micro Focus has not complied with this Cookie Notice, or if you have any questions about our privacy practices in general, please feel free to contact us at firstname.lastname@example.org. Alternatively, you may write to the Micro Focus Group Compliance Officer at the address provided below.
22-30 Old Bath Road
Berkshire, RG14 1QN
If you have a complaint, please describe in as much detail as possible the ways in which you believe that this Cookie Notice has not been complied with. We will investigate your complaint promptly.
This Cookie Notice was last updated: 22nd of May 2018.
This Privacy Statement describes how Micro Focus International plc and its group companies including Attachmate, Borland, NetIQ, Novell, SUSE, Entco, EntIT ("Micro Focus", "Micro Focus Group", "we", "us" and "our") use any information from which any individual can be identified, such as names, contact details and ID data ("Personal Information"). At Micro Focus, we believe that the Personal Information you provide to us must be kept confidential and used in a responsible fashion. We consistently strive to put our best efforts towards achieving both of these objectives.
Micro Focus is committed to safeguarding all Personal Information we receive either directly from you or that has been provided to us from any third party ("you" and "your"). To the extent that any Personal Information is collected, it will be held in confidence in accordance with the Data Protection Legislation (as defined below). Please read the following Privacy Statement which explains how we use and protect your information.
We will only use Personal Information which is provided to us, or otherwise obtained by us, as set out in this Statement. We will ensure that your Personal Information is handled in accordance with the "Data Protection Legislation" (meaning any law applicable from time to time relating to the processing of Personal Information and/or privacy as the same may be re-enacted, applied, amended, superseded, repealed or consolidated in any jurisdiction to which we are subject, including without limitation, the UK Data Protection Act 1998, the General Data Protection Regulation (EU) 2016/679 (with effect from 25 May 2018), and the Privacy and Electronic Communications (EC Directive) Regulations 2003, CAN SPAM Act of 2003, in each case including any legally binding regulations, directions and orders issued from time to time under or in connection with any such law).
For the purposes of the Data Protection Legislation, Micro Focus International plc is the entity that determines for which and the manner in which any Personal Information that you provide to us or we otherwise obtain about you is or is to be processed.
This Privacy Statement covers:
- What information do we collect from you?
- What information do we receive from other sources?
- How we process Sensitive Personal Information?
- How we manage Cookies
- What do we do with the information we collect?
- Who do we share this information with?
- What about sharing Personal Information outside of the EEA?
- How to get copies of or amend the information we have collected?
- When do we delete the data?
- Linking to other websites
- Changes to the Privacy Statement
- Contact Details
1. WHAT INFORMATION DO WE COLLECT FROM YOU?
We may have either collected or received your Personal Information from a range of different sources as set out below.
When you use this website (www.microfocus.com) or any other of our websites (the "Website"), please bear in mind that we may record:
- the areas of the Website that you visit; and
- information about your computer, such as which browser you are using, your network location, the type of connection you are using (e.g. broadband, ADSL etc) and your IP address.
We do this by using cookies (although the information we gather through our cookies is protected). Please see our Cookie Notice
Once you register for membership, log in, or submit information through the Website we will know who you are and your activities on the Website and information about you and/or your company may be recorded on our systems. For example, we may ask for the following information when you sign up for membership of our specialist software support services or email news services, or when you buy products from us or register your products online:
- your name;
- company name;
- email address;
- postal address;
- job function;
- country where you are based or purchasing/registering our products from;
- telephone number;
- login credentials;
- information relating to network access and network security;
- your comments/questions;
- the products/services you are interested in; and
- any other Personal Information which we collect or receive from you from time to time.
We may also collect Personal Information from you at trade shows/events, from telephone calls, surveys and/or other correspondence with you.
If you make a purchase from us we may also ask for payment information such as the details of the payment card you are using to pay for any products/services.
Where you apply for a job with us, we may collect from you and third parties (where relevant) additional Personal Information such as your CV, any references and any other information that you supply to us as part of your application. Unless you ask us to keep such information on file for future opportunities or we need to retain such information for compliance with our legal obligations, in the event that you are unsuccessful, we will only retain this Personal Information for as long as is reasonably necessary to process your application.
Where you are employed by us, we may collect Personal Information from you which is necessary for us to carry out our obligations in connection with your employment, such as information we need for payroll, tax or pensions purposes. Personal Information which we process when measuring your performance, in connection with disciplinary action or in connection with applying for a work permit or visa or to comply with immigration law, and general Personal Information such as your name, contact details and emergency information.
Where you or your employer (or any other entity you work for) provide services to us, we may receive your Personal Information. We will only process such Personal Information in connection with the provision of the services and in accordance with this Privacy Statement. In addition, where necessary, we may also share your Personal Information with our customers or other third parties in order to provide our services.
By visiting and/or contacting us through the Website (or otherwise engaging with us), you acknowledge that we may collect, use and transfer your Personal Information as set out in this Statement. We reserve the right to change this Statement from time to time and you should therefore check this page frequently to ensure that you are happy with any changes.
2. WHAT INFORMATION DO WE RECEIVE FROM OTHER SOURCES?
We may receive information from third parties who collect Personal Information from you and pass it on to us. For example, we may receive information from the organisers of trade shows/events that you have attended.
Our staff may also give us emergency contact information as part of our emergency scenario planning and may give us details of their dependents and of other people in relation to their employee benefits arrangements. Where this is the case, our staff are responsible for obtaining the relevant consents from you to ensure you are happy with the ways in which your Personal Information will be used.
3. WHAT ABOUT SENSITIVE PERSONAL INFORMATION?
"Sensitive Personal Information" is Personal Information concerning an individual's (i) racial or ethnic origin, (ii) political opinions, (iii) religious beliefs or other beliefs of a similar nature, (iv) membership of a trade union, (v) physical or mental health or condition, (vi) sexual life or orientation, (vii) commission or alleged commission of any offence or any proceedings for any offence committed or alleged to have been committed by him/her, the disposal of such proceedings or the sentence of any court in such proceedings.
We may ask you to provide us with Sensitive Personal Information from time to time, for example in connection with an employment application. Providing us with this information is entirely voluntary and subject to your express consent, however, we may be unable to carry out some activities necessary to process your application, instructions or other requests without the provision of such information.
Where we do receive Sensitive Personal Information, we will only keep such information for as long as strictly necessary in order to comply with our obligations under the law.
5. WHAT DO WE DO WITH THE INFORMATION WE COLLECT?
We may use your Personal Information for a variety of reasons, the main reason is to provide you with the Website and our products and services (whether available via the Website or offline). We also use Personal Information for:
- internal record keeping;
- product and service development and support (including but not limited to "call-home" features to allow troubleshooting;
- developing the Website;
- answering your queries or complaints;
- delivery of products or services and/or order fulfilment including through our resellers, distributors and other agents;
- us to ensure that we comply with our own legal obligations;
- where relevant, processing your application for employment and the purposes for which we process employee Personal Information as listed in section 1 above;
- license verification tasks;
- capacity monitoring;
- corporate registrations;
- market research;
- marketing our own products and services (including special offers and upgrades) to you; and
- our internal business processes.
If you are a customer of ours, you have previously asked us for information on our products and services (such as subscribing to our email news service) or we otherwise have the right to do so, then we may send you information about Micro Focus’ products and services or related data by post, email or telephone.
If you decide that you no longer wish to receive marketing emails from us, please follow the unsubscribe link in one of our marketing email messages and if at any time you do not want your information used for direct marketing purposes please contact us.
Please note that we may send out periodic emails, including to inform you of a technical service or security issues relating to a product or service you have requested or purchased, or confirming your request or purchase of a product or service. You will not be able to choose to unsubscribe from these communications, as they are considered an essential part of the service you have chosen.
7. WHO DO WE SHARE THIS INFORMATION WITH?
Where it is necessary for the performance of our contract with you or for our internal business purposes, or where otherwise required or permitted by law, your Personal Information may be shared and/or accessed across the Micro Focus Group. By submitting your Personal Information to us, you acknowledge that your Personal Information may be processed by one or more United Kingdom and United States Micro Focus Group companies, as well as the relevant group company situated in the country in which you are accessing the Website and the country in which you are purchasing or using our products/services, if different and any other group company where necessary for our internal business purposes. This may include a transfer of Personal Information from within the European Economic Area ("EEA") (and, to the extent the United Kingdom no longer forms part of the EEA and the United Kingdom), to outside of the EEA (see section below). Micro Focus International plc asks group companies to treat your Personal Information securely and in accordance with this Privacy Statement, and we have put in place protections to ensure that your information is safeguarded.
We may share your Personal Information with organisations acting on our behalf and with our manufacturers, agents, distributors or resellers, but they will only use this information where it is necessary for the performance of our contract with you or if we otherwise have a legitimate business interest. However, any such third party that we may share your information with must act in accordance with this Privacy Statement and our instructions.
We may also share your Personal Information with a purchaser or potential purchaser of our business.
We do not provide your Personal Information to external organisations (i.e. outside of Micro Focus) for their own marketing purposes without your explicit consent.
In some circumstances, it may be necessary to disclose your Personal Information if we are under a duty to disclose your Personal Information in order to comply with any legal obligation (including but not limited to the Clarifying Lawful Overseas Use of Data Act or CLOUD Act), carry out an internal investigation, enforce any our agreements, and/or protect the rights, property, or safety of the Micro Focus Group and our clients, directors, employees or other personnel.
8. WHAT ABOUT SHARING PERSONAL INFORMATION INTERNATIONALLY?
The Personal Information you provide to us may be transferred to and stored on our servers in the USA and elsewhere. We take steps to protect your Personal Information from unauthorised access and against unlawful processing, accidental loss, destruction and damage.
In processing your Personal Information, it will sometimes be necessary for us to transfer your Personal Information from one jurisdiction to another. For example, it may be necessary for us to transfer Personal Information from within the EEA to outside the EEA to our staff and our third party service providers. Where this is the case, we will take steps to comply with applicable Data Protection Legislation with regard to such transfer (and we will take all steps reasonably necessary to ensure that your Personal Information is treated securely and in accordance with this Statement). Where any such cross-border transfer is undertaken, such steps may include: (i) incorporating certain standard terms into the contracts that govern the data transfer of data; or (ii) or only transferring data to countries that have the prior approval of the appropriate regulator in a particular jurisdiction.
By submitting your Personal Information to us, you acknowledge this transfer, storing or processing of your Personal Information.
9. HOW TO EXERCISE YOUR RIGHTS RELATED TO THE INFORMATION WE HAVE COLLECTED?
You have the right to ask us not to process your Personal Information: (i) for marketing or research purposes; (ii) where we are processing your Personal Information on the basis of your consent; or (iii) where you otherwise have a right to object to our processing pursuant to applicable Data Protection Legislation. We will usually inform you (before collecting your Personal Information) if we intend to use your Personal Information for such purposes or if we intend to disclose your Personal Information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your Personal Information or by contacting us at any time.
You have the right to see the Personal Information we hold about you and to ask us to: (a) make any changes to ensure that any Personal Information we hold about you is accurate and up to date; (b) erase or stop processing any Personal Information we hold about you where there is no longer a legal ground for us to hold it; or (c) in some cases, transfer any information we hold about you to a specified third party. If you wish to exercise any of these rights, please contact us.
10. WHEN DO WE DELETE THE DATA?
We will only keep your Personal Information for as long as we reasonably require and, in any event, only for as long as the Data Protection Legislation allows.
Micro Focus takes security of your personal data seriously and in order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online, including policies on access to information and firewalls. However, despite the measures we take, we cannot guarantee the security of any Personal Information from third party 'hackers' illegally obtaining this information.
Where you have chosen a password which allows you to access certain parts of the Website, you are responsible for keeping this password confidential. We advise you not to share your password with anyone..
If at any point you suspect or become aware of a security incident (i.e. your password is stolen or you receive a suspicious communication from someone holding themselves out to be a Micro Focus employee or from a dupe website claiming to be affiliated with Micro Focus), please forward the communication to us or report the incident using our contact details.
We maintain strict standards and procedures to prevent unauthorised access to your Personal Information and to ensure that your Personal Information is handled in accordance with this Policy. While we strive to protect your Personal Information, we cannot ensure the security of any Personal Information that you transmit to us over the internet and you do so at your own risk. However, once we receive your transmission, we take steps to ensure that your Personal Information is secure on our systems.
12. LINKING TO OTHER WEBSITES
The Website or marketing email messages sometimes include links to other websites which are not within our control. Once you have left the Website/marketing email message, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should exercise caution and look at the privacy statement applicable to the website in question.
13. CHANGES TO THE PRIVACY STATEMENT
Micro Focus may amend this Statement at any time without notice. By continuing to use the Website and making use of our services you agree to the updated Statement. If you do not agree to any changes that we make, you should not use or access (or continue to use or access) the Website, and/or our services. Any changes to this Statement will be posted on the Website.
Should you have any queries or complaints in relation to how we use your Personal Information, please contact us. Should you wish to take any complaints or queries further, you have the right to contact the appropriate data protection authority in your jurisdiction regarding such issues.
15. CONTACT DETAILS
If you believe that Micro Focus has not complied with this Privacy and Cookie Statement, or if you have any questions about our privacy practices please feel free to contact us at email@example.com. Alternatively, you may write to the Micro Focus Group Compliance Officer at the address provided below:
22-30 Old Bath Road
Berkshire, RG14 1QN
If you have a complaint, please describe in as much detail as possible the ways in which you believe that this Privacy Statement has not been complied with. We will investigate your complaint promptly.
This Privacy Statement was last updated: 22nd of May 2018.