Matteo Limardo
By: Matteo Limardo

April 25, 2017 12:26 pm


Holy Supportconfig File

Let’s talk about Supportutils tool? Sure thing, why not! As a Technical Support Engineer in SUSE, I rely heavily on Supportutils tool which generates a file with all the configurations and logs of the system, the Holy Supportconfig File. Frankly, my job would be much more difficult without…

Read More

By: jlove

April 24, 2017 6:56 am


Encrypting Supportconfig for Added Security

There are cases where the data on your server is extremely sensitive. In these cases sending information, like the supportconfig, to us using standard methods like email and FTP aren’t secure enough. So what can be done? We can use GPG keys to encrypt the data before it is sent. I’ll give the steps of the […]

Read More

By: jrecord

May 14, 2008 12:37 pm


Creating a Central Supportconfig Repository

Jason Record explains how to store supportconfig files for your enterprise on a local FTP central repository.

Read More

By: jrecord

March 4, 2008 4:08 pm


A Basic Server Health Check with Supportconfig

Jason Record explains how to perform a basic server health check after getting a supportconfig tar ball.

Read More

By: jrecord

February 7, 2008 10:42 pm


Troubleshooting a supportconfig Hang

Jason Record shares some troubleshooting tips you can use if supportconfig hangs when you’re gathering system information.

Read More