| Self Support | Standard | Priority | |
|---|---|---|---|
| Scope of Coverage | Maintenance | Maintenance and Support | Maintenance and Support |
| Delivered | Updates via Customer Center | Updates via Customer Center and Patches | Updates via Customer Center and Patches |
| Support Hours | N/A | 12x5 | 24x7 |
| Support Access Methods | N/A | Web, Email, Chat and Phone | Web, Email, Chat and Phone |
| Support Response Time | N/A | 4 hours |
1 hour for Severity 1 4 hours for all others |
| 1 Year Subscription $50* Buy Online | 1 Year Subscription $120* Buy Online | 1 Year Subscription $220* Buy Online | |
| 3 Year Subscription $135* Buy Online | 3 Year Subscription $324* Buy Online | 3 Year Subscription $600* Buy Online |
*Note: MSRP pricing
SUSE Terms and Conditions
