| Self Support | Standard ? | Priority ? | |
|---|---|---|---|
| Scope of Coverage ? | Maintenance | Maintenance and Support | Maintenance and Support |
| Delivered ? | Updates via Customer Center | Updates via Customer Center and Patches | Updates via Customer Center and Patches |
| Support Hours ? | N/A | 12x5 | 24x7 |
| Support Access Methods ? | N/A | Web, Email, Chat and Phone | Web, Email, Chat and Phone |
| Support Response Time ? | N/A | 4 hours |
1 hour for Severity 1 4 hours for all others |
| 1 Year Subscription $50 Buy Online | 1 Year Subscription $120 Buy Online | 1 Year Subscription $220 Buy Online | |
| 3 Year Subscription $135 Buy Online | 3 Year Subscription $324 Buy Online | 3 Year Subscription $600 Buy Online | |
|
|
|||
