SUSE Support Programs

Subscriptions

Each SUSE subscription provides a unique set of support and training benefits, which gives you the option to choose the level that best suits your needs. Learn more ›

Premium Service

Augment the support provided through your subscription or purchasing program with the following offerings, and enjoy the highest levels of service SUSE has to offer. Learn more ›

Long Term Service Pack Support

Maintain your current operating system version beyond normal product support timeframes, preserving the stability and security of your data center. Learn more ›

Expanded Support

Choose the #1-rated Linux support for your mixed Linux deployment; we will support both your SUSE and Red Hat environment. Learn more ›

Purchasing Programs

Purchase SUSE subscriptions through the purchasing program most appropriate for your needs, and benefit from the unique support options specific to each program. Learn More ›

  • Master License Agreement (MLA): Purchase directly from SUSE and receive Premium Service benefits according to your spend
  • Volume License Agreement (VLA): Purchase from a partner and choose support from the partner or SUSE (or both)
  • Academic (SLA/ALA:) Purchase Basic subscriptions and add inexpensive technical support packs, or purchase Standard or Priority subscriptions with Academic pricing through a partner

Support from Partners

SUSE partners are an extension of SUSE, providing the vast majority of support to our mutual customers. To ensure their success, SUSE provides partners with the resources they need to provide quality service and support. Learn More ›

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