SUSE Linux Enterprise Server Licensing and Pricing Policies
This page provides a summary, please review the full terms and conditions before purchase of a SUSE product.

A SUSE Linux Enterprise subscription gives you access to an enterprise-class, best-of-breed Linux operating system, support and services, the latest product versions and patches, and bug and security fixes. It is available within a flexible subscription model at multiple service levels to meet your needs.

SUSE offers Basic, Standard and Priority subscriptions for SUSE Linux Enterprise Server. These are dedicated to and available for (i) different processor architectures (e.g., x86, Intel 64 / AMD64, System z (s390x)); (ii) different operating environments (e.g., physical, virtual); (ii) and different term lengths (e.g., 1 year, 3 years). Pricing for SUSE Linux Enterprise Server subscriptions is determined by the above and a specific unit of measure as defined below (e.g.; populated processor sockets, IFL).

Scope of Subscriptions

The obligation of SUSE to provide subscription benefits is conditioned upon You having sufficient (equal or exceeding the required number) and current subscriptions for all SUSE Linux Enterprise Server products that You deploy, install, use or execute. The subscriptions must be used exclusively for Your benefit. Subscriptions are the foundation for Your maintained SUSE Linux Enterprise Server deployment.

Basic, Standard and Priority Subscriptions

Basic Subscription entitles You to access the Customer Center, and, during the “General Support Product Lifecycle”, to access, download and install security fixes, updates and product enhancements (“Maintenance”) for SUSE Linux Enterprise Server. Basic Subscriptions also entitle You to purchase additional services and support offerings from SUSE and SUSE business partners for SUSE Linux Enterprise Server.

Standard Subscription combines the benefits of Basic Subscription with SUSE Technical Support. SUSE Technical Support is delivered during support hours (e.g.; 12x5) via a choice of support communication routes (e.g.; web interface, email, chat, phone) and support response times.

Priority Subscription combines the benefits of Basic Subscription with augmented SUSE Technical Support. SUSE Technical Support is delivered during support hours (e.g. 24x7) via a choice of support communication routes (e.g. web interface, email, chat, phone) and improved support response times.

Eval Subscription is uniquely intended to explore the respective SUSE product and the benefits of a SUSE Subscription and should be considered for proof of concepts. Different evaluation periods apply for different products. At termination of the evaluation period or transition into productive use, You need to purchase either Basic, Standard and Priority subscriptions according to the policies and terms and conditions for the respective SUSE product.

Support offerings are subject to change over time. Please check for current support terms and conditions: https://www.suse.com/support/programs/subscriptions/

For the SUSE Linux Enterprise product line, you may mix Standard and Priority subscription types according to the support coverage you need for specific systems. This does not include Basic subscriptions, however; a product line must either be covered by all Basic subscriptions or a declared number of Standard and Priority subscriptions.

Additional support offerings for SUSE products are described at https://www.suse.com/support/programs/.

Operating Environments and Unit Measure

All subscription units of measure do not differentiate between single core, or multi core, or simultaneous multi-threading capable processors.

Intel or AMD processors (“x86” / “x86_64”), physical deployment

For a system with 32 bit or 64 bit processors, the number of required subscriptions needs to match or exceed the number of populated processor sockets per physical system. A populated socket is a socket where a physical processor (CPU) has been installed. If necessary, the CPU count per physical system must be rounded up to the next available subscription. Subscriptions are available for 1-2 CPU sockets, 4 CPU sockets, or 8 CPU sockets. One subscription cannot be used to entitle more than one physical system. Each physical systems on which SUSE Linux Enterprise Server is deployed, installed, used or executed needs a subscription: either Basic or Standard or Priority. As an option, these systems need a mixture of Standard and Priority Subscriptions. Virtualized deployment of SUSE Linux Enterprise Server is not permitted with this subscriptions (see virtualized deployment below).

Intel or AMD processors (“x86” / “x86_64”), virtualized deployment

For a system with 32 bit or 64 bit processors (CPU), “Unlimited Virtual” subscriptions are available for virtualized deployments of SUSE Linux Enterprise Server for use as virtual guest or virtualization host. You can use an unlimited number of SUSE Linux Enterprise Server instances per physical system. The number of required “Unlimited Virtual” subscriptions for Your system needs to match or exceed the number of populated processor (CPU) sockets per physical system on which SUSE Linux Enterprise Server is deployed, installed, used or executed. A populated socket is a socket where a physical processor (CPU) has been installed. If necessary, the CPU count per physical system must be rounded up to the next available subscription.

“Unlimited Virtual” subscriptions are available for 1-2 CPU sockets, 4 CPU sockets, or 8 CPU sockets. One subscription cannot be used to entitle more than one physical system. Each physical systems on which SUSE Linux Enterprise Server is deployed, installed, used or executed needs a subscription: either Basic or Standard or Priority. As an option, these systems need a mixture of Standard and Priority Subscriptions.

IBM System z (“s390x”)

For a system with IBM System z processors (s390x), the number of required subscriptions for Your environment needs to match or exceed the number of IFLs (Integrated Facility for Linux) on which SUSE Linux Enterprise Server is deployed, installed, used or executed. You can use an unlimited number of SUSE Linux Enterprise Server instances per IFL. All these SUSE Linux Enterprise Server instances need to have a subscription, either Basic or Standard or Priority. As an option, they need a mixture of Standard and Priority Subscriptions. Different subscriptions are available for EC (enterprise class) or BC (business class) type systems, and zBX (blade center extension).

IBM Power (“ppc64”)

For a system with IBM Power processors (ppc64), the number of required subscriptions for Your environment needs to match or exceed the number of populated processor sockets (or processor cards or SCMs or MCMs) on which SUSE Linux Enterprise Server is deployed, installed, used or executed. A populated socket is a socket where a physical processor has been installed. You can use an unlimited number of SUSE Linux Enterprise Server instances per populated processor socket (or SCM or MCM). All these SUSE Linux Enterprise Server instances need to have a subscription, either Basic or Standard or Priority. As an option, they need a mixture of Standard and Priority Subscriptions.

Itanium Processor Family (“ia64”)

For a system with Itanium processors (“ia64”), the number of required subscriptions for Your environment needs to match or exceed the number of populated processor sockets on which SUSE Linux Enterprise Server is deployed, installed, used or executed. A populated socket is a socket where a physical processor has been installed. You can use an unlimited number of SUSE Linux Enterprise Server instances per populated processor socket. All these SUSE Linux Enterprise Server instances need to have a subscription, either Basic, or Standard or Priority. As an option, they need a mixture of Standard and Priority Subscriptions.

Term Lengths (Multi-Year Subscriptions)

Subscriptions are offered at different term lengths to meet Your specific needs. A subscription becomes valid after the day it is purchased. A valid subscription is ready to be activated immediately by the customer via the Customer Center. It terminates after the defined term length.

This page provides a summary, please review the full terms and conditions before purchase of a SUSE product (20140819).

SUSE Linux Enterprise Server

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