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Frequently Asked Questions




What is SUSE Linux Enterprise Server 12?

SUSE Linux Enterprise Server 12 is a highly reliable, scalable and secure server operating system for efficiently deploying enterprise-class IT services in physical, virtual or cloud environments

What are the new Intel processors supported in SLES 12?

SUSE Linux Enterprise Server 12 adds support for the latest processors. Including: Intel Xeon processor E5-2600 v3, E5-1600 v3, E5-2400 v3, E5-4600 v3, E7-8800 v3, E7-4800 v3, & C2000.

What are the key innovations in SLES 12?

In addition to the improvements in Linux kernel 3.12, SUSE Linux Enterprise Server 12 includes more than 2,000 new features and enhancements.

What are the new IBM processors supported in SLES 12?

SUSE Linux Enterprise Server 12 adds support for IBM POWER8.

On what architectures and hardware does SLES run?

SUSE Linux Enterprise Server is supported by leading hardware vendors. You can run SUSE Linux Enterprise Server 12 on the following 64-bit architectures: Intel 64 and AMD64, IBM POWER and IBM z Systems.

What are modules in SLES 12?

With SUSE Linux Enterprise Server 12, SUSE introduces modular packaging. The modules are distinct sets of packages grouped into their own unique maintenance channel and updated independently of service pack life cycles.

What’s new in SUSE Linux Enterprise Server 12 SP1?

SUSE Linux Enterprise Server 12 SP1 consolidates the functionality SUSE has introduced with SUSE Linux Enterprise 12 GA (general availability) and adds new functionality required by our customers and partners, specifically in the areas of hardware support, containers and Docker; increased availability; and ease of use, as, for example, provided by the ability to roll back on service pack migrations.

What’s new in SUSE Linux Enterprise Server 12 SP2?

Service Pack 2 further raises the bar in helping organizations to accelerate innovation, enhance system reliability, meet tough security requirements and adapt to new technologies. New functionality includes support for Software Defined Networking & Network Function Virtualization, new technologies/architectures (ARM AArch64, Raspberry Pi, Intel Omni-Path), FIPS140-2 certification, SUSE Package Hub integration and many other features. Learn more about Service Pack 2.

What are the new Intel processors supported in SUSE Linux Enterprise Server 12 GA?

SUSE Linux Enterprise Server 12 adds support for the latest processors, including:

  • Intel Xeon processor E5-2600 v3 product family
  • Intel Xeon processor E5-1600 v3 product family
  • Intel Xeon processor E5-2400 v3 product family
  • Intel Xeon processor E5-4600 v3 product family
  • Intel Xeon processor E7-8800 v3 product family
  • Intel Xeon processor E7-4800 v3 product family
  • Intel Atom processor C2000 product family

Is SUSE Linux Enterprise Server offered in cloud computing infrastructures?

Yes. SUSE Linux Enterprise Server is offered through more than 50 public cloud service providers worldwide, like Amazon Web Services, Google Compute Engine and Microsoft Azure. One of the fastest and easiest ways to build and deploy custom OS images or complete workloads and appliances for these cloud infrastructures is with SUSE Studio. More information about SUSE Studio is available at http://susestudio.com.

What software applications are available for SUSE Linux Enterprise Server?

SUSE is working with over 1,400 independent software vendors (ISVs) to provide thousands of applications that are certified and supported on SUSE Linux Enterprise. For a complete list of certified software applications for SUSE Linux Enterprise Server (all versions), please visit www.suse.com/susePSC/home.

What target workloads and use cases are ideal for SUSE Linux Enterprise Server?

SUSE Linux Enterprise Server is a multipurpose operating system and suitable for a wide range of workload types and sizes. It provides a robust development environment, as well as a cost-effective platform for reliable and secure infrastructure and edge computing services. The Internet boom of the late 1990s accelerated the deployment of Linux in the enterprise, as its low cost and scalability made it an attractive alternative for cost-conscious, Internet-based companies. Today, the majority of Linux server operating system deployments are on this middle tier of Internet services and web-based workloads.

But not only is SUSE Linux Enterprise Server a reliable, scalable and secure platform for web servers and web application servers, it has also become recognized as an established platform for running mission-critical enterprise workloads. Increased independent software vendor (ISV) acceptance and endorsement has resulted in the growing availability, certification and support of many third-party enterprise applications on SUSE Linux Enterprise Server.

How can my organization or company benefit from SUSE Linux Enterprise Server?

Get improved services uptime, better operational efficiency and faster access to enterprise-quality open source innovation. Compete more effectively with SUSE Linux Enterprise Server, a highly reliable, scalable and secure server operating system for efficiently deploying highly available enterprise-class IT services in physical, virtual or cloud infrastructure.

Designed for mixed IT environments, it offers best of breed performance with reduced risk of technological obsolescence or vendor lock in. First, SUSE Linux Enterprise Server helps minimize planned and unplanned downtime and maximize service availability. Leverage the RAS and resiliency of SUSE Linux Enterprise 12 to meet your service-level agreements and keep your business up and running. Second, it helps you improve operational efficiency. Save time and money by simplifying and automating IT management. Take advantage of the flexible choices SUSE Linux Enterprise Server 12 offers to optimize your resource utilization. Last but not least, it accelerates your innovation. You can get fast, timely access to abundant open source and partner innovations. Reduce time to value through SUSE-certified enterprise quality and ease of integration.

I already run UNIX and Windows machines in my enterprise and would like to add Linux. Can I easily integrate SUSE Linux Enterprise Server in to this environment?

Every large enterprise has a mix of operating systems and hardware. SUSE Linux Enterprise Server 12 has been designed with that kind of heterogeneous environment in mind. Leveraging Samba technology, SUSE Linux Enterprise Server seamlessly integrates into and supports existing Windows file and print environments. In addition, it plugs into existing directory and domain infrastructures, including Microsoft Active Directory and Domains, Micro Focus eDirectory and openLDAP.

SUSE Linux Enterprise Server also interoperates well with traditional UNIX operating environments. With its broad use of open standards, SUSE Linux Enterprise Server enables you to share information across any IT system so that you can easily communicate between business divisions or business partners.

What kind of subscriptions does SUSE offer for SUSE Linux Enterprise Server?

SUSE offers its server OS products at two different subscription levels to accommodate the needs of its enterprise customers: Standard and Priority.

  • A Standard subscription adds 12x5 email and phone-based technical support (with a four-hour response time) over the duration of the subscription (either one, three or five years).
  • A Priority subscription extends service coverage to 24x7 email and phone-based technical support (with a one-hour response time) over the duration of the subscription (either one, three or five years).

Separate Standard and Priority server OS software subscriptions are available for two socket, four socket and eight socket x86 hardware configurations, for both physical and virtual environments. For more information about these subscriptions, please visit www.suse.com/products/server/how-to-buy.

How much does SUSE Linux Enterprise Server cost?

There is no license cost for SUSE Linux Enterprise Server, and you can download the operating system for free from http://download.suse.com. SUSE charges a small fee, however, for support and maintenance. A paid subscription to SUSE Linux Enterprise Server comes with major benefits—immediate delivery of upgrades, patches and security fixes; access to award-winning SUSE technical support; IP indemnification; and much more.

What are the benefits of a SUSE Linux Enterprise Server subscription?

When you choose SUSE Linux Enterprise Server, you're selecting the most interoperable Linux platform for mission-critical computing. SUSE Linux Enterprise Server is backed by a ten-year life cycle guarantee. During that time, you'll receive the latest software enhancements, bug fixes and security patches through regular updates. This ensures that you always have the newest functionality and the best hardware support. Over the term of your subscription, SUSE works with leading hardware and software vendors to ensure that their latest products and enhancements are fully supported on your server OS. You also have access to numerous support services. Depending on the services you choose, your support can range from electronic assistance (via the web and email), to three tiers of telephone support or even the daily expertise of an on-site dedicated support professional.

Can I upgrade my existing systems from SUSE Linux Enterprise 11 to SUSE Linux Enterprise 12?

Yes. You are entitled to upgrade any systems with an active SUSE Linux Enterprise subscription to SUSE Linux Enterprise 12. However, a direct upgrade or migration via bootable media is supported only from SUSE Linux Enterprise 11 Service Pack 3 on the same hardware architecture using the following methods:

  • Booting from an installation medium (ISO image)
  • Automated migration from SUSE Linux Enterprise 11 SP3 to SUSE Linux Enterprise 12

Can I use a single subscription of SUSE Linux Enterprise Server for multiple virtual machines?

Yes; we sell subscriptions that specifically support virtual environments. Only one subscription is required per physical server, regardless of how many virtual machine hosts or guests you intend to run on that physical server. All SUSE Linux Enterprise Server VMs on a single host, regardless of what's doing the virtualization, can use the same activation code for x86 and x86_64 architectures.