Enterprise Support Archives | SUSE Communities

May 29, 2020 6:55 pm

2,586 views

Maintaining SUSE Linux support during the pandemic

The global pandemic and resulting government shelter-in-place or quarantine measures to limit the spread of the COVID-19 virus have shifted the priorities of IT organizations away from non-critical maintenance and upgrades. Unfortunately, the planned end of General Support date for SUSE Linux Enterprise Server (SLES) 12 Service Pack 4 happens to be in […]

Tags: Enterprise Support, Lifecycle, long term service pack support, Long Term Service Support, LTSS, SLES

Categories: Server, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for z Systems and LinuxONE, SUSE News

By: Stacey Miller

September 4, 2019 8:30 pm

2,406 views

Getting Started With SUSE Support

You’ve purchased a SUSE Solution backed by SUSE Support. But what does that really mean for you and your business? And, how do you get started? Having a subscription to your SUSE Solution, you get access to a team that is experienced, always-on and treats you like family. With an average […]

Tags: Enterprise Support, Open Source, Support Resources, Supported

Categories: Products, Solutions, SUSE CaaS Platform, SUSE Cloud Application Platform, SUSE Enterprise Storage, SUSE Linux Enterprise High Availability Extension, SUSE Linux Enterprise Server, SUSE Manager, SUSE News, SUSE Services, SUSE Software-defined Storage

By: Stacey Miller

May 15, 2019 8:40 pm

2,022 views

SUSE Support Treats You “Like Family”

If you’ve spent any amount of time watching television in the US in the past few years, no doubt you’ve seen the advertisements for The Olive Garden, boasting “When you’re here, you’re family!” But when was the last time you felt like that when calling on technical support? The […]

Tags: Enterprise Support, SUSE

Categories: Automate IT Ops, Digital Transformation, Run SAP Solutions, SUSE Cloud Application Platform, SUSE Enterprise Storage, SUSE Linux Enterprise High Availability Extension, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for High Performance Computing, SUSE Linux Enterprise Server for SAP Applications, SUSE Manager, SUSE Services, SUSE Software-defined Storage

By: Michael Tabron

January 30, 2019 7:19 pm

3,476 views

Is time running out for your SAP Linux support?

In 60 days, SUSE Linux Enterprise Server for SAP Applications 11 SP4 will reach the March 31, 2019 end date for General Support. This means that it’s no longer possible to purchase a Priority Support subscription with the updates, proactive fixes for bugs and security vulnerabilities, and unlimited technical support that you depend on. […]

Tags: #SLES4SAP, Enterprise Support, Linux on SAP, long term service pack support, Long Term Service Support, LTSS

Categories: Run SAP Solutions, SUSE Linux Enterprise Server for SAP Applications

By: Sabine Soellheim

April 15, 2015 8:46 am

2,909 views

Why SUSE support is important for your business–and for you

Imagine a perfect spring afternoon. You’re having a birthday party for your child. The balloons are blown up. The garden is blooming. Your child is excited. The guests have arrived, and the party is going full swing. Everyone is laughing—and it’s time to open the presents. You are ready with your camera […]

Tags: Enterprise Support, Supported

Categories: Expert Views