Author: Stacey Miller

Stacey Miller
By: Stacey Miller
September 28, 2026

We Gave Our Agents Autonomy. Here’s How We Kept Control.

Co-authored by Stacey Miller & Troy Mangum Key Takeaways The problem: Agents have demonstrated their ability to escape lab environments and access unauthorized systems. Prompt and model safeguards guide behavior; infrastructure controls limit access and actions. The solution: SUSE AI Factory with NVIDIA with NVIDIA Open Agent Safety Platform helps enforce agentic security at enterprise […]

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Stacey Miller
By: Stacey Miller
September 16, 2026

AI Sovereignty: The Blueprint for Strategic AI Resilience

AI adoption is moving faster than most enterprise IT strategies can keep up with. New models, new vendors and new deployment patterns show up every quarter, and each one asks you to hand over a little more control over your data, your workflows or your intellectual property. If you are already juggling a distributed, hybrid […]

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Stacey Miller
By: Stacey Miller
September 14, 2026

Private Enterprise AI: How SUSE AI Factory Moves GenAI Beyond the Pilot Stage

Most enterprise AI projects never make it past the demo. A team spins up a proof of concept, it impresses a room and then it stalls. Governance questions do not have answers yet, the public cloud bill is unpredictable and nobody signed off on where the model actually runs. Months later, the pilot is still […]

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Stacey Miller
By: Stacey Miller
September 04, 2026

Escaping the Black Box: How Private Enterprise AI Addresses Compliance, Control and Costs

Almost everyone in enterprise AI agrees that nobody wants a black box. Depending on the person, that concern may center on a public model, a hosted service or someone else’s cloud. In each case, the underlying issue is opacity and the risks it creates. Visibility, decision authority and economic insight are the first things you […]

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Stacey Miller
By: Stacey Miller
September 02, 2026

From Pilot to Production: How to Scale Enterprise AI Without Operational Sprawl

Proving an AI use case and scaling it across your enterprise are different problems. Pilots have limited operational scope, meaning that there are fewer teams, integrations, environments and support requirements to consider. As more teams move AI into production, a pilot’s unique and previously reasonable decisions can accumulate quickly. And platform teams are the ones […]

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Stacey Miller
By: Stacey Miller
August 28, 2026

From Stalled PoCs to Enterprise AI: Why an Open Platform Holds the Key

Like many enterprises, you have already put real time, budget and engineering attention into enterprise AI. The models have been tested, prototypes demoed and early use cases validated. And as more time elapses, leadership may push harder for those investments to show up as measurable business value.  A working experiment is just not the same […]

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Stacey Miller
By: Stacey Miller
August 03, 2026

Unlocking agentic AI with Arm AGI CPU & SUSE AI Factory

SUSE collaborating with Arm for Day 0 readiness of the new Arm AGI CPU across SUSE portfolio Key takeaways Day 0 silicon innovation: The collaboration between SUSE and Arm highlights the ongoing work for Day 0 enablement of the new Arm®   AGI CPU in SUSE Linux Enterprise Server (SLES) 16.1 and SUSE AI Factory, […]

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Stacey Miller
By: Stacey Miller
July 06, 2026

SUSE AI Factory with NVIDIA is now generally available

Turning AI potential into operational resilience Key takeaways Operational shift: The AI hype cycle is officially moving into true enterprise industrialization and mission-critical deployment. Turnkey platform: SUSE AI Factory with NVIDIA delivers a secure framework to easily launch scalable workflows. Economic stability: Organizations benefit from predictable CapEx models and unified, end-to-end infrastructure support. The era […]

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Stacey Miller
By: Stacey Miller
June 14, 2026

The New AI Computing Stack: A Guide for Tech Leaders to Navigate Shifting Power Dynamics

Key Takeaways AI isn’t a feature you bolt onto your existing infrastructure, but something driving an entirely new computing architecture. According to the Forrester report, the traditional three-category vendor landscape (software, cloud, services) has expanded to eight distinct provider categories. A new five-layer AI computing stack is forming across experience, orchestration, data, intelligence and infrastructure. […]

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Stacey Miller
By: Stacey Miller
April 23, 2026

SUSECON 2026: A Look at Day Three

Day three at a glance Wednesday’s keynotes covered resilient infrastructure from AI to edge, led by SUSE leaders and partners, including Fujitsu, Dell and NVIDIA Dr. Thomas Di Giacomo and Rhys Oxenham laid out a blueprint for building resilient, modern infrastructure across hybrid environments SUSE and industry partners, including AWS, Fsas Technologies, n8n, Revenium and […]

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Stacey Miller
By: Stacey Miller
April 10, 2026

The Data Gravity Problem: Moving Data to AI vs. Moving AI to Data

AI promises unprecedented insights, automation and business value. But as organizations move from experimentation to production, we’re hearing more about a fundamental architectural challenge: data gravity. Data gravity refers to the tendency of large datasets to attract applications, services and infrastructure toward them. As data volumes grow, moving that data becomes increasingly expensive, slow and […]

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Stacey Miller
By: Stacey Miller
April 09, 2026

AI Workloads Are Containerized Workloads

AI workloads are no longer experimental projects running in isolated environments. They are now business-critical systems powering recommendations, search, automation, analytics and generative AI applications. To meet expectations around scalability, reliability and speed of innovation, organizations are increasingly discovering a simple truth: AI workloads are containerized workloads. Modern AI systems benefit enormously from cloud native […]

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Stacey Miller
By: Stacey Miller
April 09, 2026

Virtualization for AI Workloads: Building Open Source GPU‑Optimized Infrastructure

As enterprise AI matures, infrastructure patterns are shifting. Teams that started with dedicated GPU servers are now building shared platforms that must support multiple workloads, enforce governance and quickly scale without overwhelming operations. Virtualization for AI workloads can provide a practical path forward. When built on Kubernetes and open source foundations, this approach brings GPU-backed […]

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Stacey Miller
By: Stacey Miller
April 09, 2026

The Shift to an Agentic OS: SUSE’s Approach to Linux in the Age of AI

Today, the operating system must move beyond a passive substrate. The emergence of the agentic operating system has established a new opportunity for automating safe, auditable actions across workloads. The most exciting part of this shift isn’t the newness, however. It’s the incredible capacity for meaningfully streamlined operations.  In modern enterprises, hybrid infrastructure keeps growing. […]

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Stacey Miller
By: Stacey Miller
January 30, 2026

Universal Proxy: Bringing Hidden Tech into the Light

Enterprises are embracing AI at an incredible pace—and that’s exciting! However, this rapid adoption creates significant operational challenges. Without a clear, centralized strategy, many of these ambitious AI initiatives are at risk of stumbling, often due to issues with integration and control. The Problem: N×M Integration and “Shadow AI” Let’s call this the N×M integration […]

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Stacey Miller
By: Stacey Miller
December 05, 2025

Future Trends in Private AI: What’s Next for Secure and Scalable AI

Yesterday’s AI pilots are turning into production deployments. Data teams are becoming accountable to boards. AI security policies that were written in the abstract are now facing real workloads with customer, patient and citizen data. As your enterprise AI initiative scales, success depends on the control you maintain over where workloads run and how they’re […]

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Stacey Miller
By: Stacey Miller
November 11, 2025

SUSE AI: Next-Generation Enterprise AI Platform Announced at Cloud Native KubeCon NA 2025

SUSE made a significant entry into the AI platform market at Cloud Native Kubecon NA 2024 with the announcement of SUSE AI. This cloud-native, open, and enterprise platform is specifically engineered for the secure management and deployment of AI workloads.

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Stacey Miller
By: Stacey Miller
October 14, 2025

The Desktop AI Revolution: Powered by SUSE and NVIDIA

What if every worker could have the power of enterprise AI at their desk?  Today that vision is a reality.  SUSE has successfully tested the NVIDIA DGX Spark running on Rancher Kubernetes Engine 2 (RKE2) and K3s.  This is not just a technical win; it’s a huge step toward making powerful, on-premises AI more accessible […]

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Stacey Miller
By: Stacey Miller
October 08, 2025

5 Reasons Why You Need to Stop by SUSE Booth 622 at NVIDIA GTC

If you’re heading to NVIDIA GTC in Washington, DC, you already know it’s where the world’s brightest minds gather to talk about AI, accelerated computing, and the future of enterprise IT. But here’s one stop you don’t want to miss: the SUSE booth #622. Here’s why. See How SUSE AI operationalizes AI Behind every breakthrough […]

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Stacey Miller
By: Stacey Miller
August 22, 2025

Solving AI Governance Challenges: Ensuring Compliance and Control

Strong governance has the potential to drive strategic AI innovation. Organizations that embrace generative AI are not inherently at odds with rising thresholds for control, transparency, accountability and compliance. With solid AI governance, enterprises can meet these growing expectations without slowing momentum. AI governance includes policies, processes and tools designed to ensure that systems align […]

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Stacey Miller
By: Stacey Miller
August 04, 2025

Enterprise AI Adoption: Common Challenges and How to Overcome Them

Organizations across industries recognize artificial intelligence as a critical competitive advantage that enhances operational efficiency, improves decision-making capabilities and drives innovation at an unprecedented scale. Enterprise AI adoption enables companies to automate routine processes, gain deeper insights from data analytics and respond more rapidly to market changes while maintaining security and compliance standards. Yet the […]

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Stacey Miller
By: Stacey Miller
July 17, 2025

Ethical AI Starts Here: Understanding Guardrail Technology

The headlines say it all: “Hiring tech giant prevented people over 40 from getting hired” or “AI firm faces lawsuit over son’s suicide” or even “When an algorithm can send you to prison.” Clearly, with all the benefits of AI, the downsides can be catastrophic for a business. When an AI algorithm fails, the results […]

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Stacey Miller
By: Stacey Miller
May 28, 2025

AI Observability: Now Available With SUSE AI

If you’ve ever embarked on the journey of implementing or scaling AI within your company you’ve likely learned that using AI models, especially with agentic workloads, can be inherently complex. The same input might not always produce the exact same output; they are oftentimes a “black box” This inherent opacity makes understanding their internal decision-making […]

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Stacey Miller
By: Stacey Miller
May 23, 2025

FIS Group: Pioneering Trusted AI Solutions for SAP Workloads with SUSE AI

In the rapidly evolving landscape of artificial intelligence (AI), enterprises are increasingly seeking solutions that balance innovation with security and compliance. FIS Group, a leading SAP® Gold Partner in Germany, has risen to this challenge by leveraging the robust capabilities of SUSE AI. This blog post explores how FIS Group is transforming the use AI, […]

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Stacey Miller
By: Stacey Miller
May 08, 2025

Secure, Scalable and Open: The New Standard for AI Innovation

Picture this: A CTO at a major hospital system wants an AI platform that makes patient data actionable without risking compliance violations or exposing trade secrets. Her legal team cites new EU fines for mishandling AI; her engineers want to try open source frameworks; her board wants measurable ROI. One requirement runs through every conversation: […]

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Stacey Miller
By: Stacey Miller
May 08, 2025

Modernize with Confidence: Your Guide to AI and Observability in IT

We’re all navigating a period of intense transformation in IT. The pressure to modernise, enhance efficiency, and embrace the power of Artificial Intelligence is immense. But let’s be honest, alongside the excitement comes a healthy dose of concern, especially when it comes to security, compliance, and maintaining control. You want to innovate, but not at […]

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Stacey Miller
By: Stacey Miller
May 02, 2025

What Is Enterprise AI? The Total SUSE Guide

When your CEO bursts into the IT department demanding “AI for the business” by next quarter, the pressure to deliver enterprise AI falls squarely on your shoulders. Enterprise AI isn’t just regular artificial intelligence with a corporate email address — it’s the systematic deployment of AI technologies across your organization’s operations, from automating back-office tasks […]

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Stacey Miller
By: Stacey Miller
April 18, 2025

On-Premise AI: Control Your Data, Own Your Future

On-premise AI isn’t just an alternative to cloud services — it’s your data’s best defense. Every time you feed information into a cloud AI platform, you risk handing over your company’s crown jewels to someone else’s kingdom. Sure, they are more secure and suitable for business environments, but they also have a lot of caveats […]

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Stacey Miller
By: Stacey Miller
March 13, 2025

SUSE Launches New AI Capabilities at SUSECON

SUSE is excited to announce several new AI capabilities for the SUSE AI platform at SUSECON. SUSE AI is designed to be the platform of choice when deploying and running AI workloads. These new features focus on observability, agentic workflows, guardrails, and expanding our AI library. Observability for AI Workloads AI Observability is the ability […]

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Stacey Miller
By: Stacey Miller
March 10, 2025

AI’s Role in Compliance and Governance in Evolving Regulatory Environments

AI’s potential is immense, but so are the compliance challenges it poses for CISOs and CIOs. This blog explores these hurdles and shares strategies to navigate the complex regulatory landscape for enterprise implementations of AI.   The complexity of AI compliance: key challenges for CISOs and CIOs Staying ahead of the curve in AI compliance […]

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Stacey Miller
By: Stacey Miller
February 11, 2025

Enterprise Adoption of AI: A Conversation with 451 Analyst, Eric Hanselman

At KubeCon North America in November 2024, SUSE announced the launch of SUSE AI, a secure, extensible deploy and runtime platform for GenAI.  At the same event, I sat down with Eric Hanselman, Chief Analyst at 451 Research, part of S&P Global Market Intelligence, to discuss the state of the enterprise AI market and emerging […]

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Stacey Miller
By: Stacey Miller
January 04, 2025

AI: Changing the Face of Retail

The retail industry has fully embraced artificial intelligence (AI). And for good reason: from optimizing supply chains to extreme personalization, AI has changed the face of retail. No longer a futuristic concept in the world of retail, AI is reshaping how businesses operate, how consumers shop, and how the two interact.  Driving the AI Retail […]

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Stacey Miller
By: Stacey Miller
November 20, 2024

Generative AI Platforms in the Enterprise: Key Benefits, Use Cases and Trends

Enterprise generative AI allows organizations of all sizes to streamline operations, personalize customer experiences and rapidly prototype new concepts. According to the latest McKinsey Global Survey, GenAI usage has nearly doubled in just 10 months. As a fixture in countless industries, from manufacturing and supply chains to healthcare and finance, generative AI supports cost savings, […]

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Stacey Miller
By: Stacey Miller
November 15, 2024

How AI Is Transforming Enterprise Business Operations

Using AI in business has been a long-anticipated transformation, but the exact timeline was uncertain. For years, the potential benefits of AI seemed just out of reach, but the emergence of generative AI (GenAI) tools in late 2022 has dramatically accelerated the adoption of AI in enterprise operations. Now, the conversation has shifted from whether […]

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Stacey Miller
By: Stacey Miller
November 12, 2024

Introducing SUSE AI: A Secure, Extensible Deploy and Runtime Platform for GenAI

Artificial intelligence is evolving rapidly. Businesses are constantly seeking open source solutions that offer flexibility, choice, and security. SUSE has always been a leader in this area, and we are now bringing these same qualities to SUSE AI.  We are excited to announce the launch of SUSE AI – a secure, private and enterprise grade […]

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Stacey Miller
By: Stacey Miller
October 25, 2024

Top Security Considerations for Enterprise Implementations of Generative AI

Where data is an organization’s most valuable asset, safeguarding its protection, privacy and security becomes the top priority. These tasks become more complex as enterprises begin experimenting with generative AI. As tempting as the opportunities made possible through AI may be, many industries simply cannot afford the risks of potentially exposing data to public, open […]

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Stacey Miller
By: Stacey Miller
October 18, 2024

Risks and Opportunities for Enterprise Applications of AI Personal Assistants

When it comes to boosting productivity, AI personal assistants do much more than transcribe meetings. Personal assistant capabilities help teams uncover or discover information within mountains of text and files, quickly generate new, purposeful content that resonates with a variety of audiences, and perform increasingly robust service and support functions made possible only through conversational […]

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Stacey Miller
By: Stacey Miller
July 19, 2024

More than Just SAP: Optimize the Performance of Your Whole Linux Estate

Running business-critical workloads requires systems with high availability, reliability and security. If you run SAP on Linux, you’re almost certainly running on SUSE in the background, which gives you the performance you need and expect. What if you could experience the same support and reliability you get for your SAP workloads across your entire infrastructure? […]

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Stacey Miller
By: Stacey Miller
July 17, 2024

SUSE Manager 5.0 Launches: The Next Generation of Mixed Linux Management!

Today is a special day at SUSE: We are launching the next generation of SUSE Manager – SUSE Manager 5.0. You might be thinking that SUSE Manager has been around forever. While that is true, this release of SUSE Manager really is special – the server is now being delivered in a container image running […]

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Stacey Miller
By: Stacey Miller
July 10, 2024

The SUSE Liberty Linux Packages: Which Support Option is Right for You?

If you have been using CentOS for your business, you are painfully aware that you no longer can get the trusted support and security patches that you once depended on. And if you’ve been using Linux for any length of time, you know support patches are released frequently. For example, at SUSE, we release an […]

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Stacey Miller
By: Stacey Miller
July 03, 2024

Ensuring Business Continuity Post-CentOS EOL

CentOS 7 has reached its end of life (EOL), and businesses that have relied on this robust and popular operating system now face the daunting task of migrating to a new platform. The stakes are high: any delay in transitioning away from CentOS 7 can leave systems vulnerable to cyberattacks, business disruptions, outages, bugs and […]

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Stacey Miller
By: Stacey Miller
July 03, 2024

CentOS 7 Extended Support: Stay Secure Post-EOL

June 30, 2024 marked the end of life (EOL) for CentOS 7. This critical milestone marked the end of official updates, patches and security fixes, meaning Linux systems users need to find alternatives for CentOS 7 extended support. With Linux systems now vulnerable to attacks, the best time to find CentOS EOL support that will […]

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Stacey Miller
By: Stacey Miller
July 01, 2024

Is There a CentOS Future After End-of-Life?

On July 1, 2024, the future of CentOS changed forever. For countless enterprises that had relied on CentOS systems up to that point, the official end-of-life for CentOS 7 marked a significant and scary turning point. The end of official support means no more updates, no security patches and no bug fixes. The implications are […]

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Stacey Miller
By: Stacey Miller
June 27, 2024

Choosing a CentOS Replacement: What to Consider

The CentOS end-of-life on June 30, 2024, sent countless businesses scrambling to find a CentOS replacement. What was once a stable and reliable Linux operating system, CentOS now no longer receives security patches or maintenance updates. With 60% of cyberattacks caused by unpatched systems (according to the Ponemon Institute), using a discontinued system is a […]

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Stacey Miller
By: Stacey Miller
June 21, 2024

Preparing Your Infrastructure for CentOS EOL: Steps and Strategies

CentOS EOL (End of Life) is fast approaching on June 30th, 2024, and organizations need to prepare for the transition. Once CentOS reaches its EOL, security patches and maintenance updates will no longer be available, leaving your workloads at risk for cyber attacks. So what can you do? There are currently several CentOS alternatives on […]

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Stacey Miller
By: Stacey Miller
June 20, 2024

Understanding CentOS EOL Support Options and Services

The end-of-life (EOL) date for CentOS is quickly approaching on June 30, 2024. You are now facing a pivotal moment. Your once stable and secure infrastructure is now at stake and your support options are limited. This quick guide is designed to illuminate the path forward, offering clarity on the various CentOS support options available […]

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Stacey Miller
By: Stacey Miller
June 18, 2024

Introducing SUSE Manager 5.0: A Leap Forward in Linux Management

IT is complex and getting more complex.  From mixed Linux management to multi cloud and AI to cyber security.  How does one manage all their servers with automation so they remain compliant, secure and up to date?  The answer is clear!  SUSE Manager is the only management solution that provides automated management for more than […]

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Stacey Miller
By: Stacey Miller
June 18, 2024

Announcing the New SUSE Liberty Linux Lite for CentOS 7 Offer

According to Enlyft, there are almost 400,000 CentOS users today. If you are one of them, you know that in less than two weeks, your once trusted and stable CentOS 7 will go end of life. That means that the security patches and maintenance updates that were once readily available from the CentOS community will […]

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Stacey Miller
By: Stacey Miller
June 14, 2024

CentOS 7 End of Life: A Comprehensive Navigation Guide

CentOS Linux 7 officially reached its end-of-life on June 30, 2024, marking the end of all updates, patches and official support. For years, CentOS was more than just a Linux platform – it was a trusted partner for enterprises and developers, providing a stable foundation for countless applications. With EOL now behind us, organizations must […]

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Stacey Miller
By: Stacey Miller
June 06, 2024

Looking for a CentOS Alternative? The Choice is Clear with SUSE

With June 30, 2024 rapidly approaching, many companies are still looking for a CentOS alternative – especially if they are using it in production.  Risky migrations and costly upgrades are not necessarily a good option as they take time, effort, and testing. But what if June 30 was just another day in your data center?  […]

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Stacey Miller
By: Stacey Miller
April 02, 2024

5 Reasons Why Linux Choice Matters

SUSE’s open source ethos has always been about choice, transparency and community. SUSE released its first enterprise Linux distro over 30 years ago. And we’ve been managing multi Linux distributions for over 20 years with SUSE Manager. It is also why SUSE released SUSE Liberty Linux. SUSE Liberty Linux is a technology and solutions offering […]

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Stacey Miller
By: Stacey Miller
March 19, 2024

Meet Rancher Prime 3.0: Your Platform Engineering Team’s New Best Friend

In today’s fast-paced digital landscape, managing containerized workloads securely and efficiently is paramount for businesses aiming to stay ahead. To stay ahead, Platform Engineering Teams really do need a best friend. SUSE’s latest Rancher Prime empowers teams to seamlessly navigate the complexities of Kubernetes, from infrastructure to applications, delivering built in security, flexibility and control. […]

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Stacey Miller
By: Stacey Miller
February 06, 2024

SUSE and IBM: Bringing the Mainframe to the Masses

Almost 60 years ago, IBM unveiled a new era in computing by introducing the mainframe.  Thirty years later, SUSE was the first company to deliver an Enterprise Linux for the platform.  Many people have asked, “Is the mainframe dead?”  The answer to that is a resounding no.  And to prove that point, IBM has announced […]

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Stacey Miller
By: Stacey Miller
September 29, 2023

It’s a New Dawn for SUSE Manager

Announcing SUMA PAYG for AWS   SUSE Manager (SUMA) has been a part of the SUSE Business for a very long time.  From its humble beginnings in the early 2000’s to its availability as a BYOS (Bring your own subscription) on AWS in 2021.  And there’s no wonder why.  But today we are announcing that […]

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Stacey Miller
By: Stacey Miller
August 09, 2023

SUSE Manager Ansible Integration Becomes Fully Supported

A few weeks ago, SUSE released SUSE Manager 4.3.7.  This release includes some notable features:  Stability. This is the seventh enhancement of SUSE Manager 4.3, which was released in June 2022.  This means that the solution is rock solid and capable of managing all your Linux distros.  And moving to SUSE Manager 4.3 today means […]

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Stacey Miller
By: Stacey Miller
August 07, 2023

Jumpstart Kubernetes Success with New Service Offerings

According to the Gartner report, The CTO’s Guide to Containers and Kubernetes, by 2027 more than 90% of companies will have made the decision to run containerized applications in production.  And according to the CNCF, Kubernetes is the second largest open source project in the world, second only to Linux.   Rancher Prime is SUSE’s […]

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Stacey Miller
By: Stacey Miller
June 20, 2023

New Releases for Business Critical Linux With Enhanced Security and Advanced Function

Today, SUSE announces the general availability of the latest releases in our Business Critical Linux (BCL) family – the SLE family of products (including SUSE Linux Enterprise Server 15 SP5 and SLES for SAP Applications 15 SP5) and SUSE Manager 4.3.6. These releases are optimized to host workloads across the widest range of environments.  And, […]

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Stacey Miller
By: Stacey Miller
May 09, 2023

Get ready for SUSE Manager 4.3.6!

In just a few weeks, SUSE Manager 4.3.6 will be available for you to download!  While this is not a major release, plenty of new features come with it. There are many reasons to upgrade to this new release as soon as possible.  Let’s talk about a few: Freedom of choice SUSE Manager is the […]

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Stacey Miller
By: Stacey Miller
May 02, 2023

Explore Innovative Solutions and Advancements in Confidential Computing with SUSE at Open Source Summit

In just a little more than a week, the open source communities will be gathered in beautiful Vancouver, Canada for the Linux Foundation’s Open Source Summit.  And as the world’s largest independent open source company, SUSE is thrilled to be a Gold sponsor. The Open Source Summit is an opportunity for developers, technologists, community leaders […]

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Stacey Miller
By: Stacey Miller
April 18, 2023

Introducing SUSE support for the newest model of IBM LinuxONE Rockhopper and IBM z16 Platforms

The ground-breaking combination of IBM and SUSE security and sustainability initiatives pave the way to better choices for our customers. This is exemplified by IBM’s recent announcement of the new IBM LinuxONE Rockhopper 4 and IBM z16 Single Frame platforms.  These latest systems: Launch a new era of sustainability with a more cost-effective rackmount system. Provide […]

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Stacey Miller
By: Stacey Miller
March 22, 2023

Introducing Digital Badges

We live in a digital-first world, so why is your proof of certification still paper?  SUSE is pleased to have teamed with a leader in digital badging, Accredible, to provide digital badges upon completion of SUSE technical certifications. SUSE digital badges are available for all of our technical certifications, including SLES, SLES for SAP, SUMA, […]

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Stacey Miller
By: Stacey Miller
February 24, 2023

SUSE Manager: The Journey Continues

A little more than 6 months ago, SUSE launched SUSE Manager 4.3.  It was an exciting launch because for the first time, we rearchitected the solution so that you could implement the SUSE Manager Proxy as a set of containers.  Hub architecture and reporting capabilities were also improved for better scalability.  Client automation got a […]

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Stacey Miller
By: Stacey Miller
February 15, 2023

Stop the Churn with SUSE eLearning

The Covid pandemic has taught us has brought us a lot of new phrases in the workforce. First, there was “quiet quitting” – the desire to do “just” what’s in your job description and no more.  Then there was the “great resignation” where it seemed like everyone was looking for their next opportunity.  That led […]

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Stacey Miller
By: Stacey Miller
September 21, 2022

3 Reasons to Migrate to SUSE Manager 4.3

You’re running SUSE Manager 4.1 and you are perfectly content.  After all, you’ve got support for your multi distro environment, the ability to patch your systems automatically using Salt or Ansible and can access the amazing SUSE follow-the-sun, local language, technical support.  So why migrate to the latest release? This blog will provide you with […]

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Stacey Miller
By: Stacey Miller
September 13, 2022

Security, Sustainability and Speed: Introducing the IBM LinuxONE Emperor 4

A few weeks ago, I had the pleasure of attending SHARE 2022.  It was a great experience, not only because of the incredible content, but also because it was the first live event that we were able to attend since the pandemic.  Interacting with clients and partners was truly enlightening and we learned a lot […]

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Stacey Miller
By: Stacey Miller
August 25, 2022

A Bundle of Salt?

This blog was co-authored by Donald Vosburg, SUSE Manager Product Manager. If you are using SUSE Manager, you arguably know that much of its power comes from Salt. It is well known for its high-speed, secure, and powerful integrated message bus. On top of this communication system, Salt provides an extremely fast, flexible, and easy-to-use […]

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Stacey Miller
By: Stacey Miller
June 21, 2022

Manage without Disruption: Introducing SUSE Manager 4.3

In a world of disruptions, the new SUSE Linux Enterprise (SLE) brings innovation without disruption.  Our new Linux helps our customers and partners stay ahead of cyberattacks with advanced supply chain security and confidential computing. But what is a secure system worth if you can’t keep it that way?  Today, we’re excited to launch SUSE […]

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Stacey Miller
By: Stacey Miller
April 05, 2022

Reinforcing Open Source Security with SUSE and the new IBM z16

If the last two years have taught us anything, they’ve taught CIOs how to be resilient.  Resiliency comes in the form of being agile, adaptable, and the right security.  And the ability to thrive in unforeseen circumstances. As CIOs dive deeper into resiliency, they must also answer these questions: Are my systems secure? Am I […]

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Stacey Miller
By: Stacey Miller
January 10, 2020

New Year; New Support Help Desk; Same Exceptional Support Team

The New Year brings some exciting new changes to SUSE Support.  We are making some subtle but important changes to the SUSE Help Desk.  This new Help Desk will provide some noted improvements in the way you interact with us. These changes include: Addition of a ReferenceID: All email communications will require the inclusion of […]

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Stacey Miller
By: Stacey Miller
October 04, 2019

Engaging with SUSE Support: Severity Levels, Response Times, and After Hours

When you purchase a SUSE solution, you know that solution is backed by SUSE Support.  A significant part of the “backed by SUSE Support” statement means that your solution has a defined lifecycle, is hardened and secured for your business critical systems, and maintenance is provided in the way of patches and security updates.  The […]

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Stacey Miller
By: Stacey Miller
September 13, 2019

Microsoft Azure and SUSE High Availability – When Availability Matters

This blog was written based on the SUSECON 2019 presentation given by Stephen Mogg, Technical Strategist for SAP and Public Cloud and Mark Gonnelly, Senior Consultant for SUSE Consulting. Microsoft Azure is one of the best hyper-scale, enterprise-grade, hybrid cloud platform available. In fact, it’s the only global public cloud service provider to offer SLAs. […]

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Stacey Miller
By: Stacey Miller
July 31, 2019

No More Sleepless Nights and Long Weekends Doing Maintenance

This blog was written based on the SUSECON 2019 presentation given by Raine Curtis, North America Core Services Team Lead, SUSE Global Services and Stephen Nemeth, Senior Architect, SUSE Global Services.   Datacenter maintenance – you dread it, right? Staying up all night to make sure everything runs smoothly and nothing crashes, or possibly losing […]

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Stacey Miller
By: Stacey Miller
May 15, 2019

SUSE Support Treats You “Like Family”

If you’ve spent any amount of time watching television in the US in the past few years, no doubt you’ve seen the advertisements for The Olive Garden, boasting “When you’re here, you’re family!” But when was the last time you felt like that when calling on technical support? The Truth About Support We’ve all been […]

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Stacey Miller
By: Stacey Miller
April 17, 2019

My Kind of SUSE Support

Another SUSECON has come and gone, and what an event it was! If you follow us on social media, you’ve seen the amazing, informative and inspiring keynote speakers, pictures of the great parties and videos of people from all over the globe who share our enthusiasm for open source. My Kind of Open This year’s […]

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Stacey Miller
By: Stacey Miller
March 29, 2019

Going to SUSECON ’19? Get $5!

Have you been coveting your very own SUSE chameleon?  How about a pair of SUSE socks?  Or maybe it’s a notebook that you want to take home? The options to turn your office green are endless.  And to jumpstart your journey, the Support team wants to give you $5! This is your opportunity to share […]

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Stacey Miller
By: Stacey Miller
March 26, 2019

Digital Transformation is Hard, Let Global Services Make IT Easy!

We’ve all heard the mantra by now:  It’s time for every business to transform to become a digital business.  You know this is the truth – your customers demand it in this “always-on, I want it now world” that we live in.  And, if you are not even thinking about digital transformation, you’re being surpassed […]

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Stacey Miller
By: Stacey Miller
February 22, 2019

Is a Services Partner the Key to a Successful IT Transformation?

Why are Services Partners key to a digital transformation? Recently, SUSE had the chance to catch up with Katy Ring, Research Director, at 451 Research.   As a Research Director, Katy sees a lot of companies taking on digital transformation projects.  We wanted to get her insight into the reasons why companies often work with services […]

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Stacey Miller
By: Stacey Miller
February 01, 2019

The Cost of a Do-It-Yourself Transformation

We live in a world where instructions abound on everything from a house remodel to a business transformation.  With YouTube videos, online classes, and the impervious Google search, it’s tempting to take on these d0-it-yourself (DIY) projects – all with the goal of saving ourselves or our company a bit of money. On the surface, […]

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Stacey Miller
By: Stacey Miller
January 09, 2019

Jumpstarting an IT Transformation

You’ve been convinced.  It’s 2019 and your IT department has to undergo transformation so your business can meet the needs of a digital transformation. But do you have the resources for this transformation?  After all, you can’t stop paying attention to your business-critical day-to-day operations. It’s crucial to maintain your existing operations while integrating new […]

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Stacey Miller
By: Stacey Miller
October 12, 2018

Building the Foundation for IT Transformation

If you have built castles in the air, your work need not be lost; that is where they should be. Now put the foundations under them. Henry David Thoreau When I think about IT or Digital Transformation, I often think of this quote.  To survive, your business must meet the needs of the digital economy; […]

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Stacey Miller
By: Stacey Miller
May 30, 2018

Congratulations! You’re Moving to a Private Cloud Infrastructure!

You’ve done it! After doing your homework, you’ve decided to move your business to a private cloud and you’ve made the smart choice by choosing SUSE OpenStack Cloud. You’re now on your way to “soaring with private and hybrid cloud infrastructure.” And the recent release of SUSE OpenStack Cloud 8 gets you closer to delivering […]

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