FAQ

What is SUSE Linux Enterprise Server for SAP Applications?

SUSE Linux Enterprise Server for SAP Applications is the optimized operating system platform powered by enterprise services for all mission-critical SAP software solutions, including SAP NetWeaver Enterprise Search (ES), SAP NetWeaver Business Warehouse Accelerator (BWA), SAP High Performance Analytic Appliance (HANA), SAP BusinessObjects Explorer, SAP Business All-in-One and the main revenue generating software solutions for SAP like ERP and CRM (e.g. SAP Business Suite). SUSE Linux Enterprise Server for SAP Applications is validated and certified by SAP and is uniquely positioned as a preferred Linux operating system platform that these current offerings, and future selected SAP software solutions, will run on. SUSE Linux Enterprise Server for SAP Applications is available on the x86-64 architecture.

SUSE Linux Enterprise Server for SAP Applications is a collection of software, maintenance and support offerings for SAP users who are running their SAP applications on Linux. The core of SUSE Linux Enterprise Server for SAP Applications is SUSE Linux Enterprise Server, in its current version. It is important to understand that all SAP specific packages that are related either to the Linux kernel or the basis SAP installation are part of SUSE Linux Enterprise Server and are inherited by SUSE Linux Enterprise Server for SAP Applications. Also hardware and software specific certifications for SUSE Linux Enterprise Server are valid for SUSE Linux Enterprise Server for SAP Applications as well. SUSE Linux Enterprise Server for SAP Applications includes SUSE Linux Enterprise Server 11 High Availability Extension.

What is included as part of the SUSE Linux Enterprise Server for SAP Applications offering?

SUSE Linux Enterprise Server for SAP Applications is an optimized operating system platform powered by enterprise services that addresses the special needs of SAP mission-critical software solutions.

The offering includes the following:

Software

  • SUSE Linux Enterprise Server 11
  • SUSE Linux Enterprise High Availability Extension
  • An installation wizard for automated installation workflow, providing seamless integration of SAP application and operating system installation and including an AutoYaST interface to allow third-party software in the automated installation workflow
  • Support for large workloads, to optimize paging behavior of Linux for large in-memory databases and applications

Services

  • An extended service pack that overlaps support to allow customers to run the next to last service pack for 18 months instead of 6 months
  • SUSE Linux Enterprise Priority Support (optional) provides 24x7 support from SAP and SUSE seamlessly through SAP Solution Manager
  • SAP-specific, dedicated update channel for maintenance and updates

What are the benefits of SUSE Linux Enterprise Server for SAP Applications?

SUSE Linux Enterprise Server for SAP applications is the only operating system platform optimized for all mission-critical SAP NetWeaver software solutions and appliances. It is based on the newest SUSE Linux Enterprise technology, a highly reliable, scalable, secure and optimized server operating system that is built to power physical, virtual and cloud applications. It is validated and certified by SAP and is, therefore, uniquely positioned to support all of your SAP software solutions including appliances.

  • Ease of installation with an automated, end-to-end installation framework that makes deploying SAP solutions faster and easier, requires fewer SAP and Linux skills to set up a working system, and reduces the time and errors associated with a manual installation.
  • Validated stack that eliminates the risk of incompatibility issues.
  • High availability with cluster support that gives customers built-in scalability for large systems and the potential for third-party integration.
  • Extended support period with 18 months to upgrade to the newest SUSE Linux Enterprise Server service pack once it is released, instead of the standard 6 month window
  • Support for large workloads. SUSE Linux Enterprise Server includes page cache limit, a kernel parameter to allow SAP administrators to optimize the kernel's paging behavior. This feature is crucial for SAP applications to gain performance improvements. This feature is described in SAP Note 1557506.

How does the installation wizard work?

SUSE Linux Enterprise Server for SAP Applications provides an end-to-end installation framework that enables an integrated, unattended and automated installation workflow for validated SAP solutions. As a result, the installation process seamlessly integrates the installation of SAP applications with the installation of SUSE Linux Enterprise Server. This framework also provides interfaces that allow the integration of third-party components which were not originally part of the SAP solution stack. The installation wizard is based on AutoYaST and includes an AutoYaST module that invokes the SAP installer.

How do customers access and download SUSE Linux Enterprise Server for SAP Applications?

Customers can download SUSE Linux Enterprise Server for SAP Applications from www.suse.com/products/sles-for-sap. The download also offers a 60 day evaluation key generation, which includes 60 days of maintenance in order to evaluate the product.

How do customers receive support for this offering?

With a priority support subscription:

Customers can initiate a support request via regular SAP escalation channels: telephone, web front-end, CSN or SAP Solution Manager. The request will be immediately assigned to the SAP support request system.

With a basic subscription:

Customers need to initiate a support request via the partner they've bought support from (e.g., IHV, IHV channel partner or SUSE partner).

Can SUSE Linux Enterprise Server for SAP Applications be virtualized?

Yes, it is based on SUSE Linux Enterprise Server and inherits all virtualization capabilities and supportability. SUSE Linux Enterprise Server for SAP Applications can be virtualized with SUSE, VMware, and Citrix virtualization solutions, all supported and certified by SAP.

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SUSE Linux Enterprise Server for SAP applications

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