FAQ

What is SUSE Linux Enterprise Server for SAP Applications?

SUSE Linux Enterprise Server for SAP Applications is the optimized operating system platform for all SAP HANA and SAP NetWeaver solutions. SUSE Linux Enterprise Server for SAP Applications is validated and certified by SAP and is uniquely positioned as a preferred Linux operating system platform for running these current offerings, and future selected SAP software solutions.

SUSE Linux Enterprise Server for SAP Applications is a collection of software, maintenance and support offerings for SAP users who are running their SAP applications on Linux. The core of SUSE Linux Enterprise Server for SAP Applications is SUSE Linux Enterprise Server in its current version.

It is important to understand that all SAP-specific packages that are related to either the Linux kernel or the basic SAP installation are part of SUSE Linux Enterprise Server and are inherited by SUSE Linux Enterprise Server for SAP Applications. Also hardware- and software-specific certifications for SUSE Linux Enterprise Server are valid for SUSE Linux Enterprise Server for SAP Applications as well. SUSE Linux Enterprise Server for SAP Applications includes SUSE Linux Enterprise Server 12 High Availability Extension.

What is included as part of the SUSE Linux Enterprise Server for SAP Applications offering?

SUSE Linux Enterprise Server for SAP Applications is an optimized operating system platform powered by enterprise services that addresses the special needs of SAP mission-critical software solutions.

The offering includes the following:

Software

Services

  • An extended service pack that overlaps support to allow customers to run the next-to-last service pack for 18 months instead of 6 months
  • SUSE Linux Enterprise Priority Support (optional) provides 24x7 support from SAP and SUSE seamlessly through SAP Solution Manager

What is new in SUSE Linux Enterprise Server for SAP Applications 12?

SUSE Linux Enterprise for SAP Applications 12 is based on SUSE Linux Enterprise Server 12, a versatile server operating system for deploying highly available, enterprise-class IT services in mixed IT environments with best-of-breed performance and reduced risk.

See what is new in SUSE Linux Enterprise Server 12 here: https://www.suse.com/products/server/features/

For SAP customers the following features are especially relevant and will increase the uptime of mission-critical SAP workloads:

  • Full operating system rollback. The Full operating system rollback feature gives SAP customers better resiliency by allowing them to take snapshots of the system, including the kernel files, and roll back. Because the bootloader is now integrated into the rollback process, system administrators can boot from a snapshot, enhancing fault recovery and change tracking and comparison and improving data safety.
  • Ready for SUSE Linux Enterprise Live Patching. SUSE Linux Enterprise Server 12 includes infrastructure for a live kernel patching technology delivered through SUSE Linux Enterprise Live Patching. Using this technology, SAP customers can update security patches without rebooting machines and without waiting for the next service window. As a result, it improves the availability of mission-critical SAP workloads and virtual hosts to increase business uptime. More information on https://www.suse.com/products/live-patching/.
  • Extensions for clustering. SUSE Linux Enterprise High Availability Extension offers an industry-leading, mature, high availability solution that enhances business continuity via easier monitoring capabilities; a mature, fifth-generation Pacemaker-based HA solution; and an update to the latest Relax and Recover (ReaR) version. Furthermore, SUSE Linux Enterprise High Availability Extension connects data centers across unlimited distances with Geo Clustering for SUSE Linux Enterprise High Availability Extension. More information on https://www.suse.com/products/highavailability/whats-new-12/.
  • Leverage hardware enablement. SUSE Linux Enterprise Server for SAP Applications 12 leverages the hardware enablement performed with SUSE Linux Enterprise Server 12 to allow customers to run SAP solutions on new hardware platforms. This results in better usability of SUSE Linux Enterprise Server for SAP Applications 12 as a platform for SAP in-memory products like SAP HANA.

What are the benefits of SUSE Linux Enterprise Server for SAP Applications?

SUSE Linux Enterprise is for SAP Applications is the leading platform for SAP solutions on Linux and the recommended and supported OS of choice for SAP HANA. Fully optimized for all SAP HANA and SAP NetWeaver solutions, it provides a reliable, manageable and highly available platform for all SAP mission-critical workloads.

You will benefit from:

  • Improved performance
  • Improved uptime
  • Flexible cloud options
  • Shorter deployment times
  • Optimization for SAP HANA
  • Extended Support option
  • Integrated support from SAP and SUSE
  • Validated stack that eliminates the risk of incompatibility issues
  • Support for large workloads

How does the installation wizard work?

SUSE Linux Enterprise Server for SAP Applications provides an end-to-end installation framework that enables an integrated, guided and automated installation workflow for validated SAP solutions. As a result, the installation process seamlessly integrates the installation of SAP applications with the installation of SUSE Linux Enterprise Server.

This framework also provides interfaces that allow the integration of third-party components which were not originally part of the SAP solution stack. The Installation Wizard is based on AutoYaST and includes an AutoYaST module that invokes the SAP installer.

How do customers access and download SUSE Linux Enterprise Server for SAP Applications?

Customers can download SUSE Linux Enterprise Server for SAP Applications from www.suse.com/products/sles-for-sap. The download also offers a 60-day evaluation key generation, which includes 60 days of maintenance in order to evaluate the product.

How do customers receive support for this offering?

Customers can initiate a support request via regular SAP escalation channels: telephone, web front-end, CSN or SAP Solution Manager. The request will be immediately assigned to the SAP support request system.

Can SUSE Linux Enterprise Server for SAP Applications be virtualized?

Yes, it is based on SUSE Linux Enterprise Server and inherits all virtualization capabilities and supportability. SUSE Linux Enterprise Server for SAP Applications can be virtualized with SUSE, VMware, and Citrix virtualization solutions, all supported and certified by SAP.

Can I run SUSE Linux Enterprise Server for SAP Applications in the cloud?

SUSE Linux Enterprise for SAP Applications is based on SUSE Linux Enterprise, a Linux platform that is proven in the cloud and selected for use with SAP Cloud Solutions such as SAP HANA Enterprise Cloud, SAP HANA One, SAP HANA Cloud Platform and SAP-certified Amazon EC2 instances.

Furthermore, SUSE has a strong relationship with the virtualization and cloud market leaders, VMware, Microsoft and Amazon EC2, and works with a broad ecosystem around the world to ensure that you have access to SUSE Linux Enterprise Server in the public cloud of your choice.

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SUSE Linux Enterprise Server for SAP applications

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