Support Archives - SUSE Communities

September 14, 2020 7:15 am

875 views

Two More Weeks to Go: Documentation Survey – Your Chance to Make an Impact!

Technical documentation is not limited to conventional product documentation in the form of guides or manuals. It consists of many different types, categories and channels. Of course, product and solution related information is important. But in addition, there are technical information documents of many different levels delivered by many different departments and subject matter […]

Categories: Expert Views, Products, Solutions

By: Christian Holsing

January 21, 2019 12:24 pm

6,868 views

SUSE Linux Enterprise Server for SAP Applications support update

SUSE has announced effective December 1, 2018, two changes to its SUSE Linux Enterprise Server (SLES) for SAP Applications product. SLES for SAP Applications now includes support for a given service pack for 4.5 years with the regular subscription while the basic codestream is general available and itself fully maintained. This change reflects the […]

Categories: Announcements, Run SAP Solutions, SUSE Linux Enterprise Server for SAP Applications

By: Kay Tate

May 16, 2018 5:55 am

1,234 views

SUSE’s Ready for You

While the SUSE Ready program and the SUSE Partner Software Catalog have been around for quite a while, it’s a good time to remind everyone about their value – what they “mean” for customers. With the expansion of the original Ready for SUSE Linux Enterprise program to include program support for SUSE OpenStack […]

Categories: Alliance Partners, Partners, SUSE CaaS Platform, SUSE Linux Enterprise Server, SUSE Software-defined Storage

By: Naji Almahmoud

May 19, 2017 12:23 am

2,672 views

10 years ago! expanding support options to SAP customers

Ten years ago, specifically May 15, 2007, SUSE and SAP announced expanded Linux support options for customers (Press Release). Mike Schmidt-Holzmann, my alliance counterpart at SAP, and I started the discussion of joint customer support options early 2006 until we captured management attention. Back then and for several months the SUSE team led by me […]

Categories: Alliance Partners, Cloud Computing, SUSE Linux Enterprise Server, Technical Solutions

By: Colin Hamilton

April 10, 2017 8:46 am

2,731 views

Tips and Tricks to SUSE Troubleshooting

Hey everyone, my name is Colin Hamilton and I'm one of the Linux Support Engineers on the SUSE team. I'm troubleshooting SUSE everyday and so I've got a few tips and tricks I highly recommend using in your everyday SUSE tech filled life. 1. Have a test system for exploring I have over 30 virtual […]

Categories: Server, Technical Solutions

By: Joanne Eames

December 21, 2016 12:50 pm

2,105 views

Making a choice on your support! Why Long term support extensions bring you peace of mind

As with all things here at SUSE we are continually innovating and adapting our products to the latest requirements and demands of our customers’ environments. But sometimes you may be in a situation where you aren’t quite ready for the latest version of the product. The balance between innovation/optimizing your datacenter need […]

Categories: Technical Solutions

By: SUSE

December 9, 2016 1:01 pm

2,975 views

2016 Leap Second in SUSE Linux Enterprise

The next positive leap second, announced in July, is just a few weeks away. On that occasion SUSE Labs reviewed the readiness status for this event. There is nothing new since June 2015, with the notable exception of SUSE Linux Enterprise 12 Service Pack 2 release, which is unaffected by all known defects in […]

Categories: SUSE Linux Enterprise Desktop, SUSE Linux Enterprise Server, Technical Solutions

By: SUSE

September 30, 2016 10:19 am

3,167 views

Is it Sunday yet?

Football season is in full swing. For my family, this time of year means lazy Sundays with football games playing on the TV all day long, and the smell of something tasty cooking in our crock-pot (see recipe idea below). My family loves to support our local team, the Seattle Seahawks, even if it is […]

Categories: SUSE Linux Enterprise Server, Technical Solutions

By: Andreas Jaeger

July 8, 2013 4:27 am

3,360 views

SUSE Studio generated appliances (images) – and support

SUSE Studio is a great tool to generate appliances (images) that you can then deploy in physical, virtual and cloud environments. As product manager for SUSE Studio, I've been asked several times over the last months on the exact conditions of how SUSE supports the resulting images. I can now answer this questions with a […]

Tags: Appliances, Studio, Support

Categories: Appliances, Expert Views