SUSE Blog

Tag: Support


By: Bogdano Arendartchuk

March 1, 2022 7:40 pm

2,105 views

Introducing Easier Delivery of Hot Fixes from SUSE Technical Support

When the SUSE Technical Support team provides assistance to customers, we often share a link to a directory listing with the RPM packages that address the issue. (RPM packages are utilities for managing the software packages of major Linux distributions.) These packages are called PTFs (Program Temporary Fix). Deploying them involves downloading these packages, […]

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Categories: Featured Content, Server


By: Meike Chabowski

March 18, 2021 9:36 pm

2,395 views

Your Feedback Wanted: SUSE Documentation Survey 2021

This call to action goes to all of you who use our products and solutions and rely on the information provided with technical documentation: YOUR feedback is crucial for us to get the idea what you REALLY need! Please help us improve - and shape the future of the SUSE documentation. Participate in the Documentation […]

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Categories: Expert Views, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for ARM, SUSE Linux Enterprise Server for High Performance Computing, SUSE Linux Enterprise Server for SAP Applications, SUSE Linux Enterprise Server for z Systems and LinuxONE, SUSE Linux Enterprise Server on IBM Power Systems, SUSE Manager, SUSE Manager for Retail, SUSE News


By: Meike Chabowski

September 14, 2020 7:15 am

2,500 views

Two More Weeks to Go: Documentation Survey – Your Chance to Make an Impact!

Technical documentation is not limited to conventional product documentation in the form of guides or manuals. It consists of many different types, categories and channels. Of course, product and solution related information is important. But in addition, there are technical information documents of many different levels delivered by many different departments and subject matter […]

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Categories: Expert Views, Products, Solutions


By: Christian Holsing

January 21, 2019 12:24 pm

12,429 views

SUSE Linux Enterprise Server for SAP Applications support update

SUSE has announced effective December 1, 2018, two changes to its SUSE Linux Enterprise Server (SLES) for SAP Applications product. SLES for SAP Applications now includes support for a given service pack for 4.5 years with the regular subscription while the basic codestream is general available and itself fully maintained. This change reflects the […]

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Categories: Announcements, Run SAP, SUSE Linux Enterprise Server for SAP Applications


By: Kay Tate

May 16, 2018 5:55 am

2,751 views

SUSE’s Ready for You

While the SUSE Ready program and the SUSE Partner Software Catalog have been around for quite a while, it’s a good time to remind everyone about their value – what they “mean” for customers. With the expansion of the original Ready for SUSE Linux Enterprise program to include program support for SUSE OpenStack […]

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Categories: Alliance Partners, Partners, SUSE CaaS Platform, SUSE Software-defined Storage


By: Naji Almahmoud

May 19, 2017 12:23 am

6,511 views

10 years ago! expanding support options to SAP customers

Ten years ago, specifically May 15, 2007, SUSE and SAP announced expanded Linux support options for customers (Press Release). Mike Schmidt-Holzmann, my alliance counterpart at SAP, and I started the discussion of joint customer support options early 2006 until we captured management attention. Back then and for several months the SUSE team led by me […]

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Categories: Alliance Partners, Cloud Computing, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server, SUSE Linux Enterprise Server


By: Colin Hamilton

April 10, 2017 8:46 am

4,871 views

Tips and Tricks to SUSE Troubleshooting

Hey everyone, my name is Colin Hamilton and I'm one of the Linux Support Engineers on the SUSE team. I'm troubleshooting SUSE everyday and so I've got a few tips and tricks I highly recommend using in your everyday SUSE tech filled life. 1. Have a test system for exploring I have over 30 virtual […]

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Categories: Server, Technical Solutions


By: Joanne Eames

December 21, 2016 12:50 pm

3,504 views

Making a choice on your support! Why Long term support extensions bring you peace of mind

As with all things here at SUSE we are continually innovating and adapting our products to the latest requirements and demands of our customers’ environments.  But sometimes you may be in a situation where you aren’t quite ready for the latest version of the product.  The balance between innovation/optimizing your datacenter need […]

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Categories: Uncategorized


By: SUSE

December 9, 2016 1:01 pm

6,142 views

2016 Leap Second in SUSE Linux Enterprise

The next positive leap second, announced in July, is just a few weeks away. On that occasion SUSE Labs reviewed the readiness status for this event. There is nothing new since June 2015, with the notable exception of SUSE Linux Enterprise 12 Service Pack 2 release, which is unaffected by all known defects in […]

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Categories: SUSE Linux Enterprise Desktop, Technical Solutions, Technical Solutions, Technical Solutions

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