Making open source solutions dependable for the enterprise for over 25 years, SUSE provides access to real people who are passionate about ensuring that your open source solutions continue to help you meet the changing demands of your business.
Our team is:
- Responsive. Our support customer care team is available via phone, ticket, or chat. Offering two levels of support, our team can provide 24x7x365 coverage and as little as 1 hour response time via phone, ticket or chat.
- Experienced. We staff our support customer care team with product experts who have an average tenure of over 8 years of making open source dependable for your enterprise.
- Open. We will keep you informed every step of the way from service request to resolution. Our support customer care team is transparent and communicates with you.