Upstream information

CVE-2013-3551 at MITRE

Description

Kernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  NVD
Base Score 4
Vector AV:N/AC:L/Au:S/C:P/I:N/A:N
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact None
Availability Impact None
CVSS v3 Scores
 
Base Score
Vector
Attack Vector
Attack Complexity
Privileges Required
User Interaction
Scope
Confidentiality Impact
Integrity Impact
Availability Impact
CVSSv3 Version
SUSE Bugzilla entry: 864613 [RESOLVED / FIXED]

SUSE Security Advisories:

    openSUSE-SU-2013:1338-1

List of released packages

Product(s) Fixed package version(s) References
openSUSE Tumbleweed
  • otrs >= 3.3.16-37.1
  • otrs-doc >= 3.3.16-37.1
  • otrs-itsm >= 3.3.14-37.1
Patchnames:
openSUSE-Tumbleweed-2024-10073


SUSE Timeline for this CVE

CVE page created: Fri Feb 14 18:42:18 2014
CVE page last modified: Mon Sep 9 17:11:59 2024