DescriptionKernel/Modules/AgentTicketPhone.pm in Open Ticket Request System (OTRS) 3.0.x before 3.0.20, 3.1.x before 3.1.16, and 3.2.x before 3.2.7, and OTRS ITSM 3.0.x before 3.0.8, 3.1.x before 3.1.9, and 3.2.x before 3.2.5 does not properly restrict tickets, which allows remote attackers with a valid agent login to read restricted tickets via a crafted URL involving the ticket split mechanism.
Overall state of this security issue: Does not affect SUSE products
This issue is currently rated as having moderate severity.SUSE Bugzilla entry: 864613 [RESOLVED / FIXED] SUSE Security Advisories:
- openSUSE-SU-2013:1338-1, published Wed, 14 Aug 2013 03:08:10 +0200 (CEST)
List of released packages
|Product(s)||Fixed package version(s)||References|
|openSUSE Tumbleweed|| ||Patchnames: |
openSUSE Tumbleweed GA otrs-3.3.16-37.1