SUSE Services on Cloud Marketplaces launch
SUSE Premium Support, Consulting and Training Services: now available via AWS, Microsoft Azure and Google Cloud marketplaces
We are pleased to announce that SUSE Services are now available on AWS, Microsoft Azure and Google Cloud Marketplaces. These marketplaces provide a streamlined way to request private offers for tailored solutions, ensuring you get the most out of your SUSE technology investments.
SUSE services overview
SUSE Premium Support Services
SUSE’s Premium Support Services offer a range of benefits designed to provide unparalleled support and expertise, ensuring your SUSE solutions are always running smoothly.
- Direct access to a named highly experienced engineer who knows your team and infrastructure.
- Direct access to a named service delivery manager who acts as your proactive business champion.
- Initial response times of as little as 15 minutes for Platinum level.
- Increased confidence in your software-defined infrastructure and application delivery solutions.
- Minimized downtime and maximized performance through proactive maintenance and monitoring.
- Faster time to value with optimal implementation of your SUSE solutions.
- Business continuity ensured by continuous operation and proactive support.
- Reduced costs by meeting changing business demands with flexible and cost-effective support services.
- Expert backing from SUSE technical support, product management and engineering.
These Premium Support Services are available in tiered offerings to best meet your specific needs and budget.
- Bronze: Limited access to premium support resources.
- Silver: Medium access to premium support resources.
- Gold: Large access to premium support resources, including after-hours, scheduled standby and on-site days
- Platinum: Exclusive and unlimited access to premium support resources, including after-hours, scheduled standby and on-site days.
SUSE Consulting Services
SUSE Consulting Services provides expert guidance to help businesses discover, design, deploy and optimize their IT solutions. Our experts assess your environment, develop tailored architectures, ensure smooth implementation and continuously enhance performance, security and stability. Our Offerings:
- Predefined Consulting Services – Predefined consulting offerings are structured packages designed to help customers quickly deploy, optimize and manage SUSE solutions. Focused on streamlining implementation, reducing risk and accelerating time to value.
- Adaptive Consulting Services – Flexible, customized consulting that adapts to your unique business needs, providing expert support where and when you need it most.
SUSE Training Services
SUSE’s Training Services are designed to equip you and your team with the skills and knowledge needed to effectively manage and optimize your SUSE solutions in the cloud.
- Instructor-led Training: Engage in hands-on, guided learning sessions led by experienced SUSE trainers. Training courses include SUSE Linux Enterprise Server (SLES), SLES for SAP Applications, SUSE Multi-Linux Manager, SUSE Rancher Prime and SUSE Security.
- eLearning: Access a 24/7/365 on-demand library of all SUSE technical training, with yearly subscriptions and regularly updated courseware. Platinum level subscription offers unlimited access to 5 concurrent users, 1,000 hours of Live Technical Labs, 10 SUSE Certification Exam Vouchers and an ‘Ask the Expert’ service.
- Training Credits: Customize your learning path with training credits for instructor-led courses, certification exams or eLearning subscriptions. These “credits” allow you to defer decisions on what training may be needed for up to 365 days.
SUSE Service Credits
Get the SUSE services you need, when you need them. SUSE Service Credits are prepaid credits that can be redeemed for your choice of consulting, training or premium support services. This provides ultimate flexibility, letting you tap into additional resources when and how you need them.
You can purchase Service Credits when you buy a SUSE subscription, or they can be a standalone purchase. Having Service Credits on hand allows you to:
- Leverage budget cycles and streamline the buying process.
- Defer services and training decisions.
- Choose the service offering that you need at the time you need it.
Benefits of SUSE services on cloud marketplaces
- Flexibility and customization: Request private offers to receive tailored solutions that meet your specific needs and requirements.
- Enhanced cloud adoption: Leverage expert guidance to optimize your cloud environments and maximize the value of your SUSE subscriptions.
- Cost efficiency: Reduce costs while meeting changing business demands with flexible and scalable services.
- Business continuity: Ensure business continuity with reliable support and consulting services, helping you stay ahead of the curve.
SUSE Services on AWS, Microsoft Azure, and Google Cloud Marketplaces offer a flexible and customizable way to enhance your cloud adoption and optimize your IT environment. Whether you need premium support, consulting or training services, SUSE is here to help you succeed.
Ready to optimize your cloud environment with SUSE?
Explore our services on the AWS, Microsoft Azure and Google Cloud Marketplaces and request a private offer for a personalized experience. Visit the links below to get started:
- AWS Marketplace
- Google Cloud Marketplace
- Microsoft Azure Marketplace
Contact the SUSE sales team at cloudsales@suse.com for any questions.
Thank you for choosing SUSE.
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