My Favorites

Close

Please to see your favorites.

  • Bookmark
  • Email Document
  • Printer Friendly
  • Favorite
  • Rating:

Ceilometer doesn't return any metering data and times out

This document (7022319) is provided subject to the disclaimer at the end of this document.

Environment

SUSE OpenStack Cloud 6

Situation

Ceilometer API calls end up with "Request returned failure status: 504"

Resolution

This is known issue. Removing the old data from database resolves the problem.

This can be achieved by installing a fixed package or editing path in the cronjob.

Cause

Ceilometer collects the metering information, that grows over time and clean up process is required to remove the old data. This is the task of ceilometer-expirer. However the cronjob is not working due to wrong path to the configuration directory.

Following can be seen in the logs:

2017-10-17T16:06:07.295754+02:00 d00-22-19-0e-2e-8d run-crons[30889]: openstack-ceilometer-expirer.cron returned 1

Therefore ceilometer API calls are timing out as the amount of information is so large that it cannot be processed within defined 60 seconds timeout period.

Disclaimer

This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022319
  • Creation Date:14-NOV-17
  • Modified Date:14-NOV-17
    • NovellSUSE OpenStack Cloud
< Back to Support Search

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center