Installation Fails on UEFI Based Systems
This document (7018289) is provided subject to the disclaimer at the end of this document.
SUSE Linux Enterprise Server 12 Service Pack 1 (SLES 12 SP1)
SUSE Linux Enterprise Desktop 12 Service Pack 1 (SLED 12 SP1)
SUSE Linux Enterprise Server for SAP Applications Service Pack
Installation of the above products fails very early, shortly after
the initial ramdisk is loaded but before the YaST installer is
started. Symptoms include errors similar to:
plymouthd: relocation error: /lib64/libm.so.6...
Use SUSE kernel release 3.12.62-60.62.1 or later. SUSE has created
an installation kit containing this fix (in addition to
others) to be used for installation. The installation kit can be
A bug introduced in the service pack 1 kernel can, under certain
circumstances, cause memory corruption that affects the initial
ramdisk file system. This corruption happens once during the kernel
initialization phase and can cause installation to fail. The issue
only occurs with UEFI based platforms.
The effect of this bug is dependent on system memory layout and
firmware memory mapping and can happen at every boot using affected
kernels including post installation. To avoid this bug from
potentially causing other unforeseen issues, SUSE strongly
recommends updating all UEFI based installations to kernel
release 3.12.62-60.62.1 or later.
This Support Knowledgebase provides a valuable tool for NetIQ/Novell/SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:7018289
- Creation Date:18-NOV-16
- Modified Date:19-JAN-17
- SUSESUSE Linux Enterprise Server
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