Broadview Networks®, a leading cloud-based provider of communications and information technology services, has partnered with SUSE®, a pioneer in open source software for the enterprise, to deliver enhanced redundancy capabilities to enterprise customers through Broadview's OfficeSuite® solution.
Broadview ensures customer uptime by utilizing redundant connections and providers of power, Internet access and telecommunication services, as well as an engineered failover design with redundant mission-critical equipment. During a disaster affecting Broadview's cloud data center, OfficeSuite utilizes the SUSE framework including Geo Clustering for SUSE Linux Enterprise High Availability Extension to restore services from an alternate location. This improves resource and network availability to ensure that enterprises avoid long-term service interruptions.
"The Broadview-SUSE relationship goes deeper than simply employing their geo-clustering technology within our products and services," said Brett Buckingham, Broadview's vice president of technology. "SUSE is at the forefront of cloud computing technology development, and our engineers worked together to tailor-fit every aspect of this solution for our business customers."
Michael Miller, SUSE vice president of global alliances and marketing, said, "Minimizing downtime and providing business continuity is on the 'must do' list of every enterprise CIO. Working with Broadview Networks to deliver open source geo-clustering technology to the business world follows our commitment to bring the latest open source innovations and their benefits to our customers and partners."
Ken Shulman, Broadview's chief technology officer, said, "Broadview's company culture is 100 percent focused on the customer experience. We are continually evaluating and improving our core technology and systems to improve reliability. We know disaster avoidance capabilities are vital to our customers' business operations. We strive to deliver the most comprehensive and reliable solutions and are proud to have an industry leader like SUSE as our partner."
SUSE, a pioneer in open source software, provides reliable, interoperable Linux and cloud infrastructure solutions that give enterprises greater control and flexibility. More than 20 years of engineering excellence, exceptional service and an unrivaled partner ecosystem power the products and support that help our customers manage complexity, reduce cost, and confidently deliver mission-critical services. The lasting relationships we build allow us to adapt and deliver the smarter innovation they need to succeed - today and tomorrow. For more information, visit suse.com.
About Broadview Networks
Broadview Networks is a network-based business communications provider serving customers with local and long-distance voice and data communications, premises-based and patented hosted VoIP systems, data services and a full suite of managed and professional services. It also provides an innovative portfolio of bundled, hosted IP phone and cloud computing services designed to meet the unique application requirements of diverse workforce groups. Its customers benefit from award-winning customer service, including a Web-based account management tool and a primary point-of-contact for real-time, personal customer care.
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