Subscription Matching fails to open
This document (000019585) is provided subject to the disclaimer at the end of this document.
SUSE Manager 4
SUSE Manager 3.2
Following screen can be seen when opening Subscription Matching after subscription matcher patching:
In /var/log/rhn/rhn_web_ui.log you can see below message:
ERROR com.redhat.rhn.frontend.servlets.SessionFilter - Error during transaction. Rolling back
2. go to Admin -> Task Schedules
3. select the 'gatherer-matcher-default'
4. go to 'gatherer-matcher-bunch'
5. click 'Single Run Schedule'
6. wait until the gatherer-matcher bunch finishes (you can watch that under 'Admin -> Task Engine Status'). It can take few minutes to finish.
This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.
- Document ID:000019585
- Creation Date: 27-Mar-2020
- Modified Date:02-Apr-2020
- SUSE Manager Server
For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]suse.com