IBM Power ppc64le Virtual Machine appears physical machine in the SUSE Customer Center.

This document (7023484) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 15
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server for SAP Applications

Situation

When registering IBM Power (ppc64le) virtual systems to the SUSE Customer Center, they are marked as Physical machines, but not as Virtual machines.

Resolution

This issue has been reported to engineering.

Although the subscription count appears as being overused, there will be no negative impact towards any ppc64le SLES subscriptions.

Cause

SUSEConnect cannot detect the hypervisor on ppc64le

Additional Information

This issue has a root cause being a bug in the SUSE Connect code, and as such will not cause any license compliance problems for customers.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7023484
  • Creation Date: 31-Oct-2018
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server
    • SUSE Linux Enterprise Server for SAP Applications

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