SLES11 SP4 KVM guest with Kernel 3.0.101-108.18 is crashing with an invalid RIP

This document (7022562) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4)

Situation

SLES11 SP4 KVM guests may crash. After a core dump has been saved, the 'dmesg' log will show entries like:

BUG: unable to handle kernel NULL pointer dereference at           (null)
IP: [<          (null)>]           (null)
PGD 4e0497067 PUD 47caaa067 PMD 47cae8067 PTE 0
Oops: 0010 [#1] SMP
CPU 2
Modules linked in: st ide_cd_mod ide_core lp parport_pc ppdev parport bridge stp llc af_packet autofs4 eddata2: lost interrupt (Status 0x58)
nfs lockd fscache auth_rpcgss nfs_acl sunrpc mperf loop cdc_ether usbnet joydev ipv6_lib 8139too acpiphp sr_mod 8139cp cdrom pci_hotplug i2c_piix4 mii floppy i2c_core rtc_cmos serio_raw virtio_balloon pcspkr button ext3 jbd mbcache dm_mirror dm_region_hash dm_log linear usbhid hid sd_mod crc_t10dif uhci_hcd ehci_hcd virtio_scsi usbcore usb_common processor thermal_sys hwmon intel_agp intel_gtt dm_service_time dm_least_pending dm_queue_length dm_round_robin scsi_dh_emc scsi_dh_hp_sw scsi_dh_alua scsi_dh_rdac dm_snapshot virtio_pci virtio_ring virtio ata_generic ata_piix libata raid1 dm_multipath dm_mod scsi_dh sg scsi_mod [last unloaded: parport_pc]
Supported: Yes

Pid: 9326, comm: java Not tainted 3.0.101-108.18-default #1 Bochs Bochs
RIP: 0010:[<0000000000000000>]  [<          (null)>]           (null)
RSP: 0018:ffff88047a0b5b40  EFLAGS: 00210046
RAX: ffffffff81605c60 RBX: ffff8804e271a440 RCX: 0000000000003064
RDX: 0000000000000011 RSI: ffff8804e271a440 RDI: ffff880501250b00
RBP: ffff88047a0b5b68 R08: 0000000000000000 R09: 0000000000000000
R10: ffff880501250ba0 R11: 0000000000000000 R12: ffff880501250b00
R13: 0000000000000000 R14: 0000000000000001 R15: 0000000000000000
FS:  00007fffda42d700(0000) GS:ffff880501240000(0000) knlGS:0000000000000000
CS:  0010 DS: 0000 ES: 0000 CR0: 0000000080050033
CR2: 0000000000000000 CR3: 000000047c81e000 CR4: 00000000000006e0
DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
Process java (pid: 9326, threadinfo ffff88047a0b4000, task ffff88047a0b2600)
Stack:
 ffffffff8105869e 0000000000000000 ffff8804e271a440 0000000000000000
 ffff880501250b00 ffff88047a0b5b98 ffffffff81058724 00007fffdbf92008
 ffff8804e271a440 0000000000010b00 ffff8804dff1c340 ffff88047a0b5bb8
Call Trace:
Inexact backtrace:

 [<ffffffff8105869e>] ? ttwu_do_activate+0x3e/0x80
 [<ffffffff81058724>] ? sched_ttwu_do_pending+0x44/0x60
 [<ffffffff81058777>] ? scheduler_ipi+0x37/0x140
 [<ffffffff814745f3>] ? reschedule_interrupt+0x13/0x20
 [<ffffffff8105f330>] ? task_tick_rt+0x110/0x110
 [<ffffffff81055517>] ? finish_task_switch+0x57/0xe0
 [<ffffffff81469114>] ? thread_return+0x3b/0x2a7
 [<ffffffff81262db0>] ? timerqueue_add+0x60/0xb0
 [<ffffffff81088e1a>] ? enqueue_hrtimer+0x4a/0x80
 [<ffffffff81089d98>] ? __hrtimer_start_range_ns+0x178/0x410
 [<ffffffff8146a5f9>] ? schedule_hrtimeout_range_clock+0xa9/0x140
 [<ffffffff81088f10>] ? update_rmtp+0x80/0x80
 [<ffffffff8146a5e4>] ? schedule_hrtimeout_range_clock+0x94/0x140
 [<ffffffff8119fb75>] ? ep_poll+0x315/0x3a0
 [<ffffffff81058b20>] ? try_to_wake_up+0x2a0/0x2a0
 [<ffffffff8119fcd4>] ? sys_epoll_wait+0xd4/0xe0
 [<ffffffff814736f2>] ? system_call_fastpath+0x16/0x1b
Code:  Bad RIP value.
RIP  [<          (null)>]           (null)
 RSP <ffff88047a0b5b40>
 CR2: 0000000000000000

Resolution

The kernel update to kernel version 3.0.101-108.35.1 released February 2018 includes the patch to resolve this problem. Please install the recommended update.

Cause


Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022562
  • Creation Date: 17-Jan-2018
  • Modified Date:28-Sep-2022
    • SUSE Linux Enterprise Server

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