Registering cient to SMT fails with "File './repo/repoindex.xml' not found on medium".

This document (7022593) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 12 Service Pack 1 (SLES 12 SP1)
SUSE Linux Enterprise Server 12 Service Pack 2 (SLES 12 SP2)
SUSE Linux Enterprise Server 12 Service Pack 3 (SLES 12 SP3)

Situation

Executing "clientSetup4SMT.sh" or "SUSEConnect  --url <smt-server-url>" fails with :

command 'zypper --non-interactive refs SMT-<smt-server-url>' failed
Error: zypper returned (4) with 'Problem retrieving the repository index file for service 'SMT-<smt-server-url>':
File './repo/repoindex.xml' not found on medium 'http://<smt-server-url>'
Using wget returns html error page :

Credentials can be found in /etc/zypp/credentials.d/SMT-<server>
wget https://SCC_user:password@<fqdn-smt-server-name>/repo/repoindex.xml

Resolution

  1. Start the YaST proxy module

    yast proxy

    This will update the environment variables and settings in /root/.curlrc automatically.

  2. Alternatively edit /etc/sysconfig/proxy manually and add the host here to the NO_PROXY variable. Keep in mind, the environment variables need to be re-exported manually when continuing to use the existing shell

    export no_proxy="localhost, 127.0.0.1, <smthostname>, <smtip>"


    otherwise please start a new login shell to have it pick up the new settings.
    Also /root/.curlrc needs to be updated to include the SMT server hostname/ip.

Cause

Environment variables HTTP_PROXY and HTTPS_PROXY are set but SMT-server is not configured in NO_PROXY.

Same is observed using /root/.curlrc

Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022593
  • Creation Date: 24-Jan-2018
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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