Kernel crash with 10Gb Emulex card during card configuration

This document (7010424) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 Service Pack 1

Situation

The kernel crashes when it is tried to configure the be2net based card. Usually this happens during the installation after the first reboot. Following is displayed/logged:

[  413.296530] kernel BUG at
/usr/src/packages/BUILD/be2net-4.0.487.10/obj/default/be_main.c:1129!
[  413.296538] invalid opcode: 0000 [#1] SMP 
The issue only happens when a cable is plugged into the port.

Resolution

This is a firmware issue, please update the firmware of the Emulex 10GB card. The firmware needs to be at least >= 4.0.487.13

Cause


Additional Information

The current firmware version can be checked with

/sbin/ethtool -i eth0
driver: be2net
version: 4.0.487.10
firmware-version: 2.703.397.1004
bus-info: 0000:0c:00.0
Notice: this output shows an older firmware version as required

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010424
  • Creation Date: 10-Jul-2012
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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