qla2xxx: Failed to initialize adapter

This document (7007099) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 10 Service Pack 3

Situation

After upgrading to SLES10 SP3, the QLogic driver (qla2xxx) fails to initialize the host bus adapter, and any attached storage is inaccessible. Checking dmseg, the following messages can be seen while loading the driver:

<6>QLogic Fibre Channel HBA Driver
<6>ACPI: PCI Interrupt 0000:10:00.0[A] -> GSI 18 (level, low) -> IRQ 74
<6>qla2xxx 0000:10:00.0: Found an ISP2432, irq 74, iobase 0xf8852000
<6>qla2xxx 0000:10:00.0: Configuring PCI space...
<7>PCI: Setting latency timer of device 0000:10:00.0 to 64
<6>qla2xxx 0000:10:00.0: Configure NVRAM parameters...
<6>qla2xxx 0000:10:00.0: Verifying loaded RISC code...
<6>qla2xxx 0000:10:00.0: FW: Loading via request-firmware...
<6>qla2xxx 0000:10:00.0: Allocated (64 KB) for EFT...
<6>qla2xxx 0000:10:00.0: Allocated (1285 KB) for firmware dump...
<4>qla2xxx 0000:10:00.0: Failed to initialize adapter
<6>ACPI: PCI interrupt for device 0000:10:00.0 disabled

Resolution

This issue is due to a firmware change which is not compatible with the shipping driver. To workaround this issue, switch to updated QLogic drivers, which can be found at the following location:

http://drivers.suse.com/driver-process/staging/pub/update/qlogic/sle10sp3/common/

This issue will also be resolved in SLES10 SP4.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007099
  • Creation Date: 25-Oct-2010
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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