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Industry: Retail & Fashion
Location: Turkey
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CarrefourSA powers super-fast transactions and up-to-the-minute insights into its operations with SUSE

Highlights

  • Delivers consistently high levels of performance for even the most demanding SAP workloads.
  • Zero downtime since deployment means business-critical SAP applications stay up and running around the clock.
  • Provides a reliable platform to support constantly growing operations at CarrefourSA.

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Grocery retail chain CarrefourSA began operating in Turkey in 1993; today, 500,000 people shop at 615 CarrefourSA store loca­tions and its e-commerce site every day. CarrefourSA is a joint venture between Sabancı Holding and Carrefour.

At-a-Glance

To stay on top of Turkey’s competi­tive food retail market, CarrefourSA must offer great value and a seam­less shopping experience. To power super-fast transactions and up-to-the-minute insights into its operations, the company deployed SAP solutions running on SUSE Linux Enterprise Server for SAP Applications—providing a high-performing, ultra-reliable platform to help lift its operations to new heights of success.

The Challenge

CarrefourSA is a giant in Turkey’s retail food market. The company’s extensive opera­tions bring with them huge transaction vol­umes and large amounts of data, which CarrefourSA must manage effectively to keep its business running smoothly.

Previously, CarrefourSA relied on multiple business systems to manage different as­pects of its operations. As the company pur­sued an aggressive expansion program— aimed at growing its market presence and customer base—slow performance and poor integration with existing applications threatened to put the brakes on growth.

To solve the challenge, CarrefourSA decid­ed to refresh its entire enterprise applica­tion landscape, introducing an integrated suite of SAP ERP solutions, together with SAP Business Warehouse (BW) powered by SAP HANA for ultra-fast analytics and reporting.

Namik Kuruca, IT operations manager at CarrefourSA, explains, “We knew that SAP solutions could help us keep pace with ever-growing business volumes and pro­vide the deep insight we require to support smarter sales, distribution and stock man­agement strategies.

“Once we made the decision to deploy SAP, our attention immediately turned to finding the right server platform to support it. We were going to be running the entire busi­ness on SAP applications, so it was critical to select an operating system that could deliver the very best performance, reliabil­ity and availability.”

“We find SUSE Linux Enterprise Server for SAP Applications to be the ideal platform for supporting our business-critical SAP environment; it delivers the performance, reliability and security we need to run at our best.”

SUSE Solution

To serve as its strategic operating system for the new SAP ERP and SAP HANA solu­tions, CarrefourSA chose SUSE Linux Enter­prise Server (SLES) for SAP Applications.

“SLES for SAP Applications was our first and only choice,” notes Kuruca. “We required an enterprise-class operating system that was certified by SAP, and SUSE was the only pro­vider that we trusted to support our critical SAP systems.”

Working together with teams from SUSE and SAP, CarrefourSA made the move to a single instance of SAP ERP running on SLES for SAP Applications. Today, the company uses SAP solutions to manage nearly every aspect of the business, from financials and sales to inventory and warehouse operations.

In addition, CarrefourSA deployed two SAP BW on SAP HANA appliances—one with 25 terabytes (TB) of memory, and the other with 8 TB of memory. Both SAP HANA sys­tems run on SLES for SAP Applications.

Kuruca recalls, “This project was a huge un­dertaking for CarrefourSA, involving many moving parts and complicated processes. We also continued to acquire and integrate new companies during the implementation, which added another layer of complex­ity. Thanks to the dedication of the project team, we completed a successful rollout of the SAP and SUSE solutions.”

Kuruca adds, “We have enjoyed smooth, reliable performance from SLES for SAP Ap­plications ever since it has been in produc­tion. The system has definitely met our ex­pectations.”

CarrefourSA counts on BIMSA—a leading IT services company based in Turkey—to pro­vide day-to-day management of its SAP and SUSE environment. This helps the com­pany keep the solutions running smoothly around the clock, while freeing up in-house IT teams for more strategic work.

The Results

By choosing SLES for SAP Applications, Car­refourSA can take advantage of an operat­ing system that is optimized to consistently deliver high performance for SAP applica­tions.

“We have a very large SAP environment and manage huge volumes of transactions,” notes Kuruca. “SLES for SAP Applications delivers excellent performance for our SAP workloads; we’ve never experienced any is­sues even during times of peak demand.”

With SAP and SUSE solutions driving its busi­ness processes, CarrefourSA has the solid foundation it needs to stay on track for suc­cess in a competitive market.

Kuruca concludes, “SAP solutions are indis­pensable to operations at CarrefourSA— as we continue to grow, we rely more and more on SAP to optimize our processes, drive well-informed decisions and shape a better customer experience. Equally, we find SLES for SAP Applications to be the ideal platform for supporting this business-criti­cal SAP environment; it delivers the perfor­mance, reliability and security we need to run at our best.”