SUSE Linux Enterprise Server with Expanded Support

As your Linux environment grows, you may run into unexpected (and unwanted) costs. Our Expanded Support program gives you access to the most interoperable and cost-effective Linux, plus SUSE’s #1 rated support for your existing Linux deployment. We’ll also help you transition from Red Hat Enterprise Linux.

Key Features
  • SUSE & Red Hat–compatible updates & fixes
  • Urgent request hot patches & fixes
  • Unlimited 24/7 technical support
  • Choice of 1 to 3-year contracts
  • Option to co-terminate or consolidate support
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System Requirements

  • Subscriptions are available in
    1-year or 3-year terms
  • Updates and fixes are available online through the SUSE Customer Center. Customers need to use the Subscription Management Tool for SUSE Linux Enterprise or SUSE Manager (purchased separately)
  • Standard or Priority support
  • Support included is for SUSE Linux Enterprise Server, Red Hat Enterprise Linux, and CentOS
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What is SUSE Linux Enterprise Server with Expanded Support?

SUSE Linux Enterprise Server with Expanded Support enables customers to move to SUSE Linux Enterprise Server, while getting support, patches and updates for other existing Linux platforms. This allows customers to standardize their IT environment in preparation for the journey to the cloud.

Who is eligible for SUSE Linux Enterprise Server with Expanded Support?

SUSE supports customers with existing Red Hat Enterprise Linux or CentOS subscriptions and existing or new SUSE Linux Enterprise Server subscriptions.

What versions of Red Hat Enterprise Linux are supported?

SUSE offers support for certain versions of Red Hat Enterprise Linux in production phase until product end-of-life as per policies posted by Red Hat or until the end of the offering subscription term.

What hardware platforms are supported?

Hardware platforms that are supported include x86 and x86-64 based systems.

Are virtualized servers supported?

Red Hat Enterprise Linux is supported as a guest on Red Hat Enterprise Linux hosts, SUSE Linux Enterprise hosts, Microsoft Hyper-V or on VMware ESX.

How will the updates and fixes to my Red Hat Enterprise Linux servers be made available?

The packages are delivered online through the SUSE Customer Center and on-site using the Subscription Management Tool, which is included with a subscription to SUSE Linux Enterprise Server with Expanded Support. SUSE Linux Enterprise Server with Expanded Support customers can also receive packages through SUSE Manager.

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Manage Your Mixed Linux Environment

Easily migrate from Red Hat Enterprise Linux to SUSE Linux Enterprise by combining SUSE Manager with SUSE Linux Enterprise Server with Expanded Support SUSE Manager seamlessly manages multiple Linux distributions, including SUSE Linux Enterprise Server and Red Hat Enterprise Linux, enabling you to confidently manage your workload migration.

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Support for Your Mixed IT Environment

SUSE has over 25 years’ experience of providing premium support for mission-critical enterprise environments and has been ranked number-one in Linux support worldwide. Expanded Support formalizes existing technical support and professional services that SUSE has delivered to customers who want simplified enterprise Linux support.

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Powerful Online Self-Help

SUSE Linux Enterprise Server also features two powerful support applications. Not only do SupportLink and SupportAdvisor help you quickly and easily diagnose and resolve issues, but they let you perform health checks to identify trends and address potential trouble spots before they become serious problems.