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SUSE Linux Enterprise Server

SUSE provides a thirteen year product lifecycle for most products in SUSE Linux Enterprise 12 and SUSE Linux Enterprise 15 releases.

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SUSE Linux Enterprise High Performance Computing

As with SUSE Linux Enterprise Server 12, SUSE Linux Enterprise Server 15 has modular packaging.

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SUSE Linux Enterprise Server for SAP Applications

SUSE supports all SLES for SAP Applications 12 and higher offerings during the General Availability (GA) of a version for 4.5 years.

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SUSE Manager

SUSE supports the current release (N) and the previous release (N-1). SUSE releases a new version of SUSE Manager roughly every 12 months.

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SUSE Enterprise Storage

SUSE supports the current release (N) and the previous release (N-1).

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SUSE CaaS Platform

Currently, SUSE supports only the current minor release of SUSE CaaS Platform with no overlap.

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SUSE Cloud Application Platform

SUSE supports the current release (N) and the previous release (N-1).

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SUSE Linux Enterprise Server

SUSE provides a thirteen year product lifecycle for most products in SUSE Linux Enterprise 12 and SUSE Linux Enterprise 15 releases. Please check our Product Support Lifecycle table for information about your specific product lifecycle. Technical Support is provided as illustrated in the table below.

General Support Extended Support
Years 1-5 Years 6-7 Years 8-10 Years 11-13
Maintenance Patches 1. LTSS2
Technical Support 3. LTSS4
Security Patches LTSS5
Defect Resolution 6 LTSS7
Service Packs
Hardware Enablement and Software Enhancements

This applies to SUSE Linux Enterprise Server, SUSE Linux Enterprise Server for SAP Applications, SUSE Linux Enterprise High Availability Extension (Starting with SUSE Linux Enterprise Server v15, GEO Clustering is included with High Availability), SUSE Linux Enterprise for High Performance Computing and SUSE Linux Enterprise Desktop

1. Access to previously released patches with an active subscription with LTSS.

2. Access to patches for earlier product versions possible with optional Long Term Service Pack Support (LTSS).

3. Limited migration and configuration assistance provided with standard or priority subscription.

4. More comprehensive migration, configuration and break fix technical support available with optional LTSS.

5. Only available with LTSS.

6. Limited to severity level 1 and 2 defects.

7. Only available with LTSS. Limited to severity level 1 and 2 defects.

8. Discretionary, based on customer and partner requests.

SUSE Linux Enterprise Server 15 Modules

As with SUSE Linux Enterprise Server 12, SUSE Linux Enterprise Server 15 has modular packaging. The modules are distinct sets of packages grouped into their own maintenance channel and updated independently of service pack life cycles. This allows you to get timely and easy access to the latest technology in areas where innovation is occurring at a rapid pace, like cloud.

Refer to https://www.suse.com/releasenotes/x86_64/SUSE-SLES/15-SP1/#Intro.ModuleExtensionRelated for module specific lifecycle and update timeline.

SUSE Linux Enterprise High Performance Computing

SUSE Linux Enterprise High Performance Computing 15 GA is supported throughout the life cycle of SLE 15 GA. Any release package is fully maintained and supported until the availability of the next release. As with SUSE Linux Enterprise Server, SUSE Linux Enterprise High Performance Computing includes 6 months of overlap support for each service pack.

Because of the complexity of HPC environments, SUSE recommends that you consider purchasing your subscription with either LTSS, which provides up to 3 years continued general support, or ESPOS, which provides an additional year of support (a total of 18 months). These options give you significantly more time to upgrade and/or skip a service pack completely.

Unlike SUSE Linux Enterprise Server, SUSE Linux Enterprise High Performance Computing Level 1 and Level 2 technical support is generally provided by the IHV that sells the subscription; while Level 3 support is provided by the SUSE Technical Support Team.

Here is an example of the support timeline for SLES HPC:

Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
SLE HPC vX
General Support
ESPOS
LTSS
SLE HPC vX SP1
General Support
ESPOS
LTSS

SUSE Linux Enterprise Server for SAP Applications

SUSE supports all SLES for SAP Applications 12 and higher offerings during the General Availability (GA) of a version for 4.5 years. This includes 1.5 years of General Support plus 3 years of Extended Service Pack Overlap Support (ESPOS) for each service pack. This eliminates the need for customers to purchase LTSS (Long Term Service Pack Support) until the final service pack of a release.

Here is an example of the SLES for SAP Applications timeline:

Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
Year 11
Year 12
Year 13
SLES for SAP vX
General Support
ESPOS
SLES for SAP vX Sp1
General Support
ESPOS
SLES for SAP vX Sp2
General Support
ESPOS
SLES for SAP vX Sp3
General Support
SLES for SAP vX Sp4
General Support
SLES for SAP vX Sp5
General Support
Long Term Service Pack Support

SUSE Manager

SUSE supports the current release (N) and the previous release (N-1). SUSE releases a new version of SUSE Manager roughly every 12 months.

Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
SUSE Manager vX
General Support
L 1/2 Support
SUSE Manager vY
General Support
L 1/2 Support
SUSE Manager vX
General Support
L 1/2 Support

SUSE Enterprise Storage

SUSE supports the current release (N) and the previous release (N-1). SUSE releases a new version of SUSE Enterprise Storage every 12 months. When the new release (N+1) comes out, we will continue to support the N-1 version for 3 months so that you have time to upgrade to the latest version of SUSE Enterprise Storage.

This means each release is supported for a minimum of 27 months after it is first shipped (FCS). We provide general support for the entire 27 months, including patches, fixes and maintenance.

The SUSE Enterprise Storage is based on the upstream Ceph project.

Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
SUSE Enterprise Storage vX
General Support
SUSE Enterprise Storage vY
General Support
SUSE Enterprise Storage vZ
General Support

SUSE CaaS Platform

Currently, SUSE supports only the current minor release of SUSE CaaS Platform with no overlap. Starting with SUSE CaaS Platform 4.0, SUSE will support all current and previous major releases of SUSE CaaS Platform (N-1) with Level 1 and Level 2 support; Level 3 support is available for the current release only.

Point releases will be “released when ready” (ie, rolling):

  • Point releases will sync with upstream Kubernetes and add new features
  • Rolling releases include bug and security fixes as needed
  • Point releases do not delay end of support for the major release
Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
CaaSP vX
General Support
L1/L2
CaaSP vX.1
General Support
L1/L2
CaaSP vX.2
General Support
L1/L2
CaaSP vX.3
General Support
L1/L2
CaaSP vY
General Support
L1/L2
CaaSP vY.1
General Support
L1/L2
CaaSP vY.2
General Support
L1/L2
CaaSP vY.3
General Support
L1/L2
CaaSP vZ
General Support
L1/L2
CaaSP vZ.1
General Support
L1/L2
CaaSP vZ.2
General Support
L1/L2
CaaSP vZ.3
General Support
L1/L2

SUSE Cloud Application Platform

SUSE supports all current and previous releases of SUSE Cloud Application Platform (N-1). SUSE will provide patches and maintenance updates for two years. Rolling point/ patch releases include bug and CVE fixes as needed.

Minor and point released are rolling; SUSE will update Cloud Application Platform with minor releases to sync with upstream Cloud Foundry and add new features. Rolling updates will not delay end of support for the major release.

Product Version
Year 1
Year 2
Year 3
Year 4
Year 5
Year 6
Year 7
Year 8
Year 9
Year 10
CAP vX
L1-2 Support vX
General Support
CAP vX.1
L1-2 Support (vX, vX.1)
General Support
CAP vX.2
L1-2 Support (vX, vX.1, vX.2)
General Support
CAP vX.3
L1-2 Support (vX, vX.1, vX.2, vX.3)
General Support
CAP vY
L1-2 Support (vY)
General Support
CAP vY.1
L1-2 Support (vY, vY.1)
General Support
CAP vY.2
L1-2 Support (vY, vY.1, vY.2)
General Support