No information found for 'sles-ltss-release', 'sle-module-legacy-release' and 'sles-release' when applying highstate

This document (000021283) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 4.3
SUSE Linux Enterprise Server for SAP Applications 15 SP3

Situation

When applying the highstate, the server complains "No information found for product packages"

   ID: pkg_latest
    Function: pkg.latest
        Name: pkg_latest
      Result: false
     Comment: No information found for 'sles-ltss-release'. No information found for 'sle-module-legacy-release'. No information found for 'sles-release'.
     Started: 07:06:49.640974
    Duration: 10419.416
         SLS: packages.packages_06cc2b753b02ef810c3d65d95ddcfc08
     Changed: {}

'sles-ltss-release', 'sle-module-legacy-release', and 'sles-release' do not exist in the product list:

#==[ Command ]======================================#
# /bin/ls -lA --time-style=long-iso /etc/products.d/
total 32
-rw-r--r-- 1 root root 2983 2023-01-09 10:28 SLES_SAP.prod
lrwxrwxrwx 1 root root   13 2023-11-16 14:32 baseproduct -> SLES_SAP.prod
-rw-r--r-- 1 root root 2991 2021-05-10 14:52 sle-ha.prod
-rw-r--r-- 1 root root 1925 2021-05-18 17:41 sle-manager-tools.prod
-rw-r--r-- 1 root root 1671 2021-05-10 14:53 sle-module-basesystem.prod
-rw-r--r-- 1 root root 2033 2021-05-10 14:52 sle-module-desktop-applications.prod
-rw-r--r-- 1 root root 2088 2021-05-10 14:52 sle-module-sap-applications.prod
-rw-r--r-- 1 root root 2121 2021-05-10 14:52 sle-module-server-applications.prod

No related package exists in the installed package list:

# rpm -qa | grep sle
sle-ha-release-15.3-47.1.x86_64
lifecycle-data-sle-module-basesystem-2-8.4.1.x86_64 
sle-manager-tools-release-15-113.8.1.x86_64 
sle-module-sap-applications-release-15.3-47.1.x86_64 
lifecycle-data-sle-module-desktop-applications-1-5.4.1.x86_64 
sle-module-desktop-applications-release-15.3-47.1.x86_64 
lifecycle-data-sle-module-server-applications-1-5.4.1.x86_64 
lifecycle-data-sle-module-development-tools-1-150200.3.16.1.noarch
sle-module-basesystem-release-15.3-47.1.x86_64 
sle-module-server-applications-release-15.3-47.1.x86_64

Resolution

Login to the SUMA webui and navigate to Systems > Minion > States > Package > Change Installed to Removed > Apply changes.

Then schedule a highstate again and it should complete successfully.

Status

Reported to Engineering

Disclaimer

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