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No information found for 'sles-ltss-release', 'sle-module-legacy-release' and 'sles-release' when applying highstate

This document (000021283) is provided subject to the disclaimer at the end of this document.


SUSE Manager 4.3
SUSE Linux Enterprise Server for SAP Applications 15 SP3


When applying the highstate, the server complains "No information found for product packages"
   ID: pkg_latest
    Function: pkg.latest
        Name: pkg_latest
      Result: false
     Comment: No information found for 'sles-ltss-release'. No information found for 'sle-module-legacy-release'. No information found for 'sles-release'.
     Started: 07:06:49.640974
    Duration: 10419.416
         SLS: packages.packages_06cc2b753b02ef810c3d65d95ddcfc08
     Changed: {}

'sles-ltss-release', 'sle-module-legacy-release', and 'sles-release' do not exist in the product list:
#==[ Command ]======================================#
# /bin/ls -lA --time-style=long-iso /etc/products.d/
total 32
-rw-r--r-- 1 root root 2983 2023-01-09 10:28
lrwxrwxrwx 1 root root   13 2023-11-16 14:32 baseproduct ->
-rw-r--r-- 1 root root 2991 2021-05-10 14:52
-rw-r--r-- 1 root root 1925 2021-05-18 17:41
-rw-r--r-- 1 root root 1671 2021-05-10 14:53
-rw-r--r-- 1 root root 2033 2021-05-10 14:52
-rw-r--r-- 1 root root 2088 2021-05-10 14:52
-rw-r--r-- 1 root root 2121 2021-05-10 14:52

No related package exists in the installed package list:
# rpm -qa | grep sle


Login to the SUMA webui and navigate to Systems > Minion > States > Package > Change Installed to Removed > Apply changes.

Then schedule a highstate again and it should complete successfully.


Reported to Engineering


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  • Document ID:000021283
  • Creation Date: 23-Nov-2023
  • Modified Date:09-Jan-2024
    • SUSE Linux Enterprise Server for SAP Applications
    • SUSE Manager

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