Channels are not automatically synchronized in SUSE Manager.

This document (000021194) is provided subject to the disclaimer at the end of this document.


SUSE Manager Server 4.3.x


In the SUSE Manager Web UI: Admin -> Task Schedules -> mgr-sync-refresh-bunch shows mgr-sync-refresh as FAILED.

No entries are logged in /var/log/rhn/reposync.log

In /var/log/rhn/rhn_taskomatic_daemon.log, [DefaultQuartzScheduler_Worker-20] ERROR com.redhat.rhn.manager.content.ContentSyncManager - accessibleUrl: pointing to URLs other then are being logged.

Example from /var/log/rhn/rhn_taskomatic_daemon.log
2023-08-17 01:27:30,308 [DefaultQuartzScheduler_Worker-20] ERROR com.redhat.rhn.manager.content.ContentSyncManager - accessibleUrl: IOException Read timed out
2023-08-17 01:27:39,220 [DefaultQuartzScheduler_Worker-20] ERROR com.redhat.rhn.manager.content.ContentSyncManager - accessibleUrl: IOException Connect to [,] failed: Network is unreachable (connect failed)


Whitelist the URLs found in the /var/log/rhn/rhn_taskomatic_daemon.log to which ERROR com.redhat.rhn.manager.content.ContentSyncManager - accessibleUrl: are logged.


The network setup was changed to be more restrictive, but only was added to the whitelist of the proxy server.

Additional Information

Apart from regular SUSE products, SUSE Manager offers channels/products for which it needs access to other URLs than


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000021194
  • Creation Date: 06-Sep-2023
  • Modified Date:08-Sep-2023
    • SUSE Manager Server

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