After Rancher 2.6.x upgrade, HTTP 403 Errors in Rancher UI

This document (000020710) is provided subject to the disclaimer at the end of this document.


Several features of Rancher UI don't work and return HTTP 403 for some users after Rancher upgrade from 2.6.x :
- Shell execution
- Yaml editing


For some users, several Rancher features are not working and returning HTTP 403 (Forbidden)

Rancher Trace log:


1. Check RBAC Clusterroles and Clusterrolebindings of the affected user 
## Clusterroles of the user
$ kubectl get clusterrole | grep u-b3l74guter
## Clusterrolebindings of the  user
$ kubectl get clusterrolebinding | grep u-b3l74guter

2. From the previous output, the expected Clusterrole cattle-impersonation-u-xxxxxxxx is present, but the Clusterrolebinding is absent.

3. Delete the cattle-impersonation-user-xxxx Clusterrole of the user
$ kubectl delete clusterrole cattle-impersonation-u-b3l74guter
4. Trigger the recreation of the Clusterrole and Clusterrolebinding by browsing to a Rancher feature.

e.g: open a Monitoring link in the cluster
    This action triggered the recreation of the Clusterrole and Clusterrolebinding

Additional Information


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020710
  • Creation Date: 26-Jul-2022
  • Modified Date:31-Aug-2022
    • SUSE Rancher

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback[at]

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.

SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center