Registration to SCC does not work from a pure IPv6 Network

This document (000020512) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 15
SUSE Linux Enterprise Server for SAP Applications 15
SUSE Linux Desktop 15
SUSE Linux Enterprise Server 12
SUSE Linux Enterprise Server for SAP Applications 12

Situation

The System needs to be registered to SUSE Customer Center (SCC) from a pure IPv6 Network (no IPv4 Address available) .
The registration fails with the Error:

scc.suse.com:443 Connection refused

 

Resolution

Currently an IPv4 Address is mandatory for Registration to SCC.
This issue has been reported to our Internal IT.

Cause

scc.suse.com does not resolve DNS Requests from IPv6 Addresses.

Status

Reported to Engineering

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020512
  • Creation Date: 24-Nov-2021
  • Modified Date:24-Nov-2021
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server
    • SUSE Linux Enterprise Server for SAP Applications

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center