How is my SUSE Rancher Hosted environment monitored?

This document (000020085) is provided subject to the disclaimer at the end of this document.

Resolution

SUSE Rancher Hosted is monitored by multiple systems which will trigger an email/Slack/SMS notification to a SUSE Rancher Hosted DevOps on-call engineer in the event there's a problem with your environment. Prometheus and Grafana are used to monitor the health of the VMs running SUSE Rancher Hosted and look at CPU, load, memory, and disk metrics. CloudWatch is used to monitor response times and database health inside the cloud infrastructure. Pingdom and Datadog are used to monitor uptime and availability from multiple geographies. If at any time you notice a performance or availability problem with SUSE Rancher Hosted, please open a support case on our support portal.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020085
  • Creation Date: 24-Feb-2022
  • Modified Date:24-Feb-2022
    • SUSE Rancher

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