Can I move from self-managed Rancher to Hosted Rancher?

This document (000020040) is provided subject to the disclaimer at the end of this document.

Situation

Question

Can I move from self-hosted Rancher to Hosted Rancher?

Answer

Yes, we can do a one time migration of your entire self-hosted Rancher into the Hosted Rancher service. Requirements for migration are:

  1. You must be running Rancher v2.5.2 or higher for at least one week.
  2. Rancher cluster must be running Kubernetes v1.16 or higher for at least one week.
  3. All managed/downstream clusters must be running Kubernetes v1.16 or higher for at least one week.
  4. Have a kubeconfig file for all your managed (downstream) Kubernetes clusters. The kubeconfig file should point directly to the cluster’s kube-apiserver endpoint and not to Rancher. For RKE clusters, see Authorized Cluster Endpoint for setup.
  5. Authentication integration must be with a public endpoint that Hosted Rancher can reach.
  6. Global and cluster catalogs must have a public endpoint that Hosted Rancher can reach.
  7. Clusters provisioned using the vSphere node driver cannot be managed unless the vSphere API endpoint is made available to Hosted Rancher.
  8. All downstream/managed clusters must have outbound Internet access over port 443, or at least outbound access to Hosted Rancher.
  9. You must provide the output of Helm Chart values used to install Rancher: helm get values -n cattle-system rancher > rancher-values.yaml
  10. You must provide a copy of the system summary report for your Rancher environment. See this article for instructions.

To get started on migrating to Hosted Rancher, open a support ticket on our support portal.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000020040
  • Creation Date: 09-Jul-2021
  • Modified Date:09-Jul-2021
    • SUSE Rancher

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