spacewalk-services can not be started after migration from SUSE Manager 3.2 to 4.1
This document (000019831) is provided subject to the disclaimer at the end of this document.
Environment
SUSE Manager Server 4.1
SUSE Manager Server 3.2
Situation
Spacewalk services can not be started correctly after migration from SUSE Manager 3.2 to 4.1 with the following error message:
Starting spacewalk services... Running DB schema upgrade. This may take a while. Call the following command to see progress: journalctl -f -u uyuni-check-database.service ? uyuni-check-database.service - Uyuni check database Loaded: loaded (/usr/lib/systemd/system/uyuni-check-database.service; static; vendor preset: disabled) Active: failed (Result: exit-code) since Tue 2021-01-12 15:15:49 CET; 107ms ago Process: 24243 ExecStart=/usr/sbin/spacewalk-startup-helper check-database (code=exited, status=1/FAILURE) Main PID: 24243 (code=exited, status=1/FAILURE) Jan 12 15:15:49 xxdevmon systemd[1]: Starting Uyuni check database... Jan 12 15:15:49 xxdevmon spacewalk-startup-helper[24243]: psql: error: FATAL: password authentication failed for user "susemanager" Jan 12 15:15:49 xxdevmon spacewalk-startup-helper[24243]: Database version '' is not supported for SUSE Manager/Uyuni on SUSE Linux Enterprise Server 15 SP2. Perform database migration.
Resolution
Set the correct database password into /etc/rhn/rhn.conf and verify by running:
somehostname:~ # echo "show server_version;" | spacewalk-sql --select-mode - server_version ---------------- 12.5 (1 row)
Cause
The database password (db_password) in /etc/rhn/rhn.conf is not correct. It can be verified that the password for the susemanager user is correct by running:
echo "show server_version;" | spacewalk-sql --select-mode -
Disclaimer
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- Document ID:000019831
- Creation Date: 15-Jan-2021
- Modified Date:02-Jan-2025
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- SUSE Manager Server
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