When creating a Read-only API user in the suma web UI, the password length can exceed 32 characters.

This document (000019747) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Manager 4.0 Server
SUSE Manager 4.1 Server

Situation

When creating a Read-Only API user in SUSE Manager 4.0 or SUSE Manager 4.1 web UI, the password can be longer than 32 characters, however the following error is reported in spacecmd :

ERROR: redstone.xmlrpc.XmlRpcFault: unhandled internal exception: Passwords cannot be more than null characters.

Resolution

You can add a maximum password length limit in /etc/rhn/rhn.conf  as follows:

max_passwd_len = 32

Updating the system to the latest patch may also solve this problem.
 

Cause

There are multiple possible causes for this to occur :
  • browser may not support > 32 characters 
  • code issues
  • ...

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:000019747
  • Creation Date: 22-Oct-2020
  • Modified Date:27-Oct-2020
    • SUSE Manager Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center