MozillaFirefox on SLES11 fails to load with XPCOMGlueLoad error

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Environment

SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4)

Situation

Attempting to launch firefox results in a crash.  Running the program from a terminal returns the following error:

XPCOMGlueLoad error for file /usr/lib64/firefox/libxul.so:
/usr/lib64/libgio-2.0.so.0: undefined symbol: g_thread_gettime
Couldn't load XPCOM.

Resolution

Remove firefox3* packages from the SLES11 system.

1.  Use an rpm + grep to find any residual firefox3 packages:

 hostname:~ # rpm -qa | grep firefox3
...

2. Run an rpm -e <package 1> <package 2> ... etc. to remove these packages from the system:

 hostname:~ # rpm -e firefox3-glib2 firefox3-apk firefox3-cairo firefox3-pango ...


Cause

These packages were part of SLES10 and should not be present on a SLES11 system; If they do exist, they were not removed during the upgrade to SLES11 and should be removed as soon as possible..

Additional Information


Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7022684
  • Creation Date: 23-Feb-2018
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

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