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MozillaFirefox on SLES11 fails to load with XPCOMGlueLoad error

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SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Server 11 Service Pack 4 (SLES 11 SP4)


Attempting to launch firefox results in a crash.  Running the program from a terminal returns the following error:

XPCOMGlueLoad error for file /usr/lib64/firefox/
/usr/lib64/ undefined symbol: g_thread_gettime
Couldn't load XPCOM.


Remove firefox3* packages from the SLES11 system.

1.  Use an rpm + grep to find any residual firefox3 packages:

 hostname:~ # rpm -qa | grep firefox3

2. Run an rpm -e <package 1> <package 2> ... etc. to remove these packages from the system:

 hostname:~ # rpm -e firefox3-glib2 firefox3-apk firefox3-cairo firefox3-pango ...


These packages were part of SLES10 and should not be present on a SLES11 system; If they do exist, they were not removed during the upgrade to SLES11 and should be removed as soon as possible..

Additional Information


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  • Document ID:7022684
  • Creation Date: 23-Feb-2018
  • Modified Date:04-Oct-2022
    • SUSE Linux Enterprise Server

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