SMT Cannot connect to local MYSQL server after updating the SMT server

This document (7019028) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 12 Service Pack 2 (SLES 12 SP2)

Situation

After patching the SLES 12 SP2 SMT server the following error occurs when running SMT commands:

DBI connect('database=smt;host=localhost','smt',...) failed: Can't connect to local MySQL server through socket '/var/run/mysql/mysql.sock' (13 "Permission denied") at /usr/lib/perl5/vendor_perl/5.18.2/SMT/Utils.pm line 127.

Resolution

Downgrade the mariadb rpms to the following versions:

mariadb-10.0.29-22.1
mariadb-client-10.0.29-22.1
mariadb-errormessages-10.0.29-22.1


zypper in --oldpackage mariadb-10.0.29-22.1 mariadb-client-10.0.29-22.1 mariadb-errormessages-10.0.29-22.1



Reboot the server.

Cause

A bug has been opened for the issue to find the root cause of the problem.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7019028
  • Creation Date: 21-May-2017
  • Modified Date:03-Mar-2020
    • SUSE Linux Enterprise Server

< Back to Support Search

For questions or concerns with the SUSE Knowledgebase please contact: tidfeedback@suse.com

SUSE Support Forums

Get your questions answered by experienced Sys Ops or interact with other SUSE community experts.

Join Our Community

Support Resources

Learn how to get the most from the technical support you receive with your SUSE Subscription, Premium Support, Academic Program, or Partner Program.


SUSE Customer Support Quick Reference Guide SUSE Technical Support Handbook Update Advisories
Support FAQ

Open an Incident

Open an incident with SUSE Technical Support, manage your subscriptions, download patches, or manage user access.

Go to Customer Center