Active "multiversion" causes SP migration to report "problem with installed package kernel"

This document (7015547) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Server 11 Service Pack 3 (SLES 11 SP3)
SUSE Linux Enterprise Desktop 11 Service Pack 3 (SLED 11 SP3)


If you have "multiversion" activated in your "/etc/zypp/zypp.conf" the migration to the new Service Pack (tested with SP2 to SP3) using "zypper" will report something like:

sles11sp2:~ # zypper dup --from SLES11-SP3-Pool --from SLES11-SP3-Updates
Loading repository data...
Reading installed packages...
Computing distribution upgrade...
4 Problems:
Problem: problem with installed package kernel-default-3.0.101-
Problem: problem with installed package kernel-default-base-3.0.101-
Problem: problem with installed package kernel-default-devel-3.0.101-
Problem: problem with installed package kernel-source-3.0.101-
Problem: problem with installed package kernel-default-3.0.101-
 Solution 1: Following actions will be done:
  replacement of kernel-default-3.0.101- with kernel-default-3.0.101-0.35.1.x86_64
  deinstallation of kernel-default-3.0.101-
 Solution 2: keep obsolete kernel-default-3.0.101-
Choose from above solutions by number or skip, retry or cancel [1/2/s/r/c] (c):


Since the Service Pack migration is a "one way" route, you will have to update the kernel to make this work.

The error disappears if you disable "multiversion" in the "/etc/zypp/zypp.conf":

 cat /etc/zypp/zypp.conf | grep multiversion

Make sure the lines:
multiversion = provides:multiversion(kernel)
multiversion.kernels = latest,running

are quoted out:
#multiversion = provides:multiversion(kernel)
#multiversion.kernels = latest,running
The error message will be gone afterwards.

You can turn on the multiversion again once the SP migration has finished.



This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7015547
  • Creation Date: 18-Aug-2014
  • Modified Date:28-Sep-2022
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server

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