RealVNC aborts connection to qemu-kvm processes

This document (7013383) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11 SP3

Situation

Access via RealVNC to a qemu-kvm process to access the virtual machine VNC console results in a connection abort.

Resolution

Customers experiencing this issue should contact SUSE Technical Services for a PTF (Program Temporary Fix).

Cause

The connection is opened by the client using a 8bit color depth request and and a request for the color_map. In its reply the server does not offer a color_map which the client treats as error and closes the connection.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7013383
  • Creation Date: 30-Sep-2013
  • Modified Date:23-Feb-2021
    • SUSE Linux Enterprise Server

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