Using Firefox to download a file with a long name causes Nautilus to crash.

This document (7010245) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server or Desktop 11 SP1
 

Situation

On a GNOME Desktop with Firefox browser, this problem was originally discovered when attempting to download a Bomgar session file.  The file for the client download has a long name similar to "bomgar-scc-w05c30e61i16fdz8dezg86i6fy8yxih7yfd8hec40jc90.desktop".

When Firefox is set to download the file automatically to the users desktop Nautilus will fail.  The desktop icons will disappear and functionality of the desktop will be limited until a forced reboot is done or Nautilus is killed from a terminal.

Resolution

A work around is to change the download directory from ~/Desktop to anything else.

A fix has been provided by engineering and will be included in the post SP1 updates.  Look for a nautilus version greater than 2.28.4-1.10.1 provided through the update channel.

Disclaimer

This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7010245
  • Creation Date: 02-Mar-2012
  • Modified Date:15-Mar-2021
    • SUSE Linux Enterprise Desktop
    • SUSE Linux Enterprise Server

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