SLES11SP1 server hangs at login prompt when booting to runlevel S
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Dell PowerEdge R610 and R710 servers
Systems boot up but then appear to hang. There is no way to enter root password and even the CTRL-ALT-DEL key combo does not work. We experienced this issue on all servers with SLES11 installed.
Changing runlevel from any other runlevel allows single user mode to run fine.
Checking the /etc/init.d/rcS.d/ directory and comparing it's contents with those in /etc/init.d/rc1.d, the only one that was unique was S03boot.clock.
Since the login prompt was hung, we couldn't get any /var/log/boot.msg or module information for the system.
By modifying the /etc/init.d/rcS.d/S03boot.clock script to run an lsmod command and a dmesg command and pipe the output to a file and then sync memory to disk we were able to get a list of the loaded modules, and the activity on boot.
The list of loaded modules on my working server had the usbhid modules loaded and the customer's non-working server did not.
echo "modprobing usbhid"
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- Document ID:7007690
- Creation Date: 26-Jan-2011
- Modified Date:03-Mar-2020
- SUSE Linux Enterprise Server
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