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How to activate kdump on a cashregister image.

This document (7007465) is provided subject to the disclaimer at the end of this document.


SUSE Linux Enterprise Point of Service 11 Service Pack 1


If the kernel is crashing on a cash register a core dump will not be written per default.  Simply adding the needed kdump packages to capture a core dump is not working for cash register images.



* The system must have at least 256 MB RAM. Please note that if you have exactly 256MB some devices like onbord Graphic Cards can use a part of the RAM for it own.

* The dump will be written to /var/crash/. There must me enough space left in this directory.

The following steps are needed:

1. Reserve memory for the capture kernel by passing appropriate parameters to the primary kernel. e.g.: crashkernel=256M-:128M@16M

   a)  For PXE boot:
        On branchserver, add the appropriate crashkernel parameter under /srv/tftpboot/boot/pxelinux.cfg/default.
        (see also cap 7. Specifying Kernel Commandline Options for Selected Terminals - scPxeFileTemplate in the official documentation)
  b)  For hard disk boot:
       On cash register add the appropriate crashkernel parameter under /boot/grub/menue.lst
       (it is currently not possible to configure kernel parameters to the menue.lst in Image Creator)
More details about that kernel parameter can be found under TID 3374462 - Configure kernel core dump capture, or in the kernel documentation (/usr/src/linux/Documentation/kernel-parameters.txt)

2. Image Creator:

   a)  Make sure that the following packages will be installed:
        kdump, kexec-tools,makedumpfile

   b)  Go to "Images Configuration" and delete the following names in the section "Packages to Delete":
        libidn, curl, libcurl4

   c)  Go to "Scripts" - "Image configuration script"
        and add at the end of the section "Activate Service" the line "suseInsertService boot.kdump"

Additional Information

To test the local kernel core dump capture, follow these steps:

1.  Open a shell or terminal
2.  Run sync
3.  Run echo c >/proc/sysrq-trigger


This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

  • Document ID:7007465
  • Creation Date: 05-Jan-2011
  • Modified Date:14-Oct-2022
    • SUSE Linux Enterprise Point of Service

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