No graphical login manager displayed via vnc

This document (7002819) is provided subject to the disclaimer at the end of this document.

Environment

SUSE Linux Enterprise Server 11
    Remote Administration via VNC enabled
      XDM or KDM is used as login manager (GDM does not have this issue)
        IPV6 is active


          Situation

          You're using XDM or KDM as login manager and have enabled remote administration, but when you start a vnc session you only get an empty window. No login manager is displayed.

          Resolution

          If you do not need the Name Service Caching Daemon (nscd) we would recommend to disable the service completely:
          rcnscd stop
          insserv -r nscd
          If you're in need of nscd edit the file /etc/xinetd.d/vnc and replace each line that contain
          server_args     = -noreset -inetd -once -from localhost -query localhost -geometry 1024x768 -depth 16
          with
          server_args     = -noreset -inetd -once -query localhost -geometry 1024x768 -depth 16
          After the change make sure to reload the xinetd service:
          rcxinetd reload


          Additional Information

          The issue is currently investigated by engineering, the above instructions are only a workaround until a bug-fix can be released.

          Disclaimer

          This Support Knowledgebase provides a valuable tool for SUSE customers and parties interested in our products and solutions to acquire information, ideas and learn from one another. Materials are provided for informational, personal or non-commercial use within your organization and are presented "AS IS" WITHOUT WARRANTY OF ANY KIND.

          • Document ID:7002819
          • Creation Date: 25-Mar-2009
          • Modified Date:03-Mar-2020
            • SUSE Linux Enterprise Server

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