When you purchase SUSE products or support, the primary contact for your organization will receive a confirmation email containing a unique contact ID number, which you use to activate and manage your subscription account and benefits.
If you have an existing login account, all SUSE product licenses and support entitlements will be activated automatically, provided the email address used to place your order matches the address in your login account. To check or update your email address, log in at Customer Center and select from the navigation menu My Profile and then select Login Profile.
If you do not already have a login account, you can click the Installation link in the confirmation email. This will take you to a web page that steps you through the process of creating a login account. After you activate your subscription, you will receive an email confirming and explaining your support and training entitlements.