Prague Public Transit Company (Dopravní podnik hlavního města Prahy, a.s.) Logo
Industry: Transportation
Location: Czech Republic
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Prague Public Transit Company ensures 24/7 uptime for core ticketing application


  • Boosts availability and performance of mission-critical SAP workloads
  • Ensures 24/7 uptime for core ticketing application
  • Lays the groundwork for future move to SAP S/4HANA


The Prague Public Transit Company (Do­pravní podnik hlavního města Prahy, a.s., or DPP) operates metro, tram, bus, and cable car services in the Czech capital. DPP manages more than one billion trips across its network each year and employs some 11,000 people.


To keep commuters, day-trippers, and tourists moving around town, the Prague Public Transit Company (DPP) relies on its mission-critical SAP workloads running seamlessly. As part of a wider modernization of its SAP landscape, DPP migrated its database platform to SAP HANA running on SUSE Linux Enterprise Server (SLES) for SAP Applications for SAP Applications. As well enjoying improved availability, performance, and stability for key workloads, DPP has laid the ideal foundation for its move to SAP S/4HANA with SUSE Linux.

The Challenge

Prague is a busy, bustling city, home to 1.3 million people. Its citizens—and the millions of tourists who visit each year—depend on public transport services running reliably to get around for work and leisure. DPP uses SAP ERP software to keep Prague moving. The company’s extensive SAP landscape covers everything from transportation plan­ning and logistics to back-office functions such as supplier relationship manage­ment, finance, and business intelligence. Previously, DPP ran its SAP ERP systems on the IBM AIX operating system on IBM Power Systems servers. To keep its mission-criti­cal SAP landscape on the vendor’s support path, and to take advantage of new capa­bilities such as real-time data analytics, DPP planned to upgrade to SAP S/4HANA.

“We were pleasantly surprised by how easy it was to move our SAP database servers from AIX to SUSE Linux Enterprise Server. The level of detail in the SUSE solution documentation was excellent, making for a quick implementation and smooth transition.”

SUSE Solution

As the first step on its journey to SAP S/4HANA, DPP needed to migrate its SAP database servers to the SAP HANA plat­form. This required a move away from AIX to a Linux operating system. For DPP, SLES for SAP Applications was the obvious choice.

Jiri Krizek, Unix/Linux system and backup administrator at DPP, comments: “We have some experience using SUSE Linux Enterprise Server for non-SAP workloads, and have al­ways found it to be a very stable and reli­able platform. What’s more, SUSE is SAP’s preferred Linux distribution and the recom­mended operating system for SAP HANA.”

DPP currently runs its SAP HANA databases on SLES for SAP Applications 11 SP4 on IBM POWER8 processor-based servers. The com­pany is currently in the process of migrating to IBM POWER9 processor-based servers with SLES for SAP Applications 15 SP1 in preparation for the future move to SAP S/4HANA.

Jiri Krizek says: “The features and functions support in SUSE Linux Enterprise Server for SAP Applications 15 are a clear improve­ment on the previous version we used, spe­cifically for IBM POWER9. For example, OS support for vNIC adapters enables Live Par­tition Mobility. We are delighted that SUSE continues to improve its solutions for IBM hardware.”

Today, DPP uses the IBM PowerVM virtual­ization solution to run 50 logical partitions (LPARs) across four IBM Power Systems servers. 20 LPARs support the new SAP HANA databases, running on the SUSE Linux Enter­prise platform. The remaining LPARs sup­port the SAP applications themselves, run­ning on the IBM AIX operating system.

Specifically optimized to support SAP soft­ware, SLES for SAP Applications includes the SUSE Linux Enterprise High Availability Exten­sion as standard, as well as integrated pri­ority support.

“We have been very impressed with the stability of the SUSE solution so far—it just runs,” says Jiri Krizek.

The Results

With its new SAP HANA landscape running on SLES for SAP Applications, DPP bene­fits from high availability, optimal perfor­mance, and easy management for several key workloads.

For instance, the company recently devel­oped a brand-new ticketing application on SAP HANA. By taking advantage of the built-in clustering technology, part of the SUSE Linux Enterprise High Availability Extension, DPP can ensure round-the-clock availability for the ticketing application, enabling customers to buy metro, tram, and bus tickets 24/7.

Jiri Krizek adds: “SUSE Linux Enterprise Server for SAP Applications is very well-suited for the IBM Power platform, allowing us to fully exploit the capabilities of the IBM hardware and further ramp up performance for SAP HANA workloads.”

Crucially, DPP has laid a solid foundation for its upcoming migration to SAP S/4HANA. Once it has implemented the latest-gen­eration ERP software, the company will run its entire SAP HANA database landscape on SLES for SAP Applications, enabling it to reap the rewards of high availability, perfor­mance, and stability for all SAP workloads.

DPP also plans to implement SUSE Man­ager to automate configuration tasks and patching to keep systems up to date with minimal effort. To further improve avail­ability of the SAP HANA database, DPP plans to try SUSE Enterprise Live Patching. This will enable the company to patch servers with­out any need to reboot them, minimizing downtime.

Jiri Krizek concludes: “We rely on SAP soft­ware to keep operations on track and Prague’s public transport network running smoothly. Supported by SUSE, we’re mod­ernizing our SAP landscape to deliver stel­lar services for passengers—now and in the future.”