Upstream information

CVE-2017-9324 at MITRE

Description

In Open Ticket Request System (OTRS) 3.3.x through 3.3.16, 4.x through 4.0.23, and 5.x through 5.0.19, an attacker with agent permission is capable of opening a specific URL in a browser to gain administrative privileges / full access. Afterward, all system settings can be read and changed. The URLs in question contain index.pl?Action=Installer with ;Subaction=Intro or ;Subaction=Start or ;Subaction=System appended at the end.

SUSE information

Overall state of this security issue: Does not affect SUSE products

This issue is currently rated as having moderate severity.

CVSS v2 Scores
  National Vulnerability Database
Base Score 6.5
Vector AV:N/AC:L/Au:S/C:P/I:P/A:P
Access Vector Network
Access Complexity Low
Authentication Single
Confidentiality Impact Partial
Integrity Impact Partial
Availability Impact Partial
CVSS v3 Scores
  National Vulnerability Database
Base Score 8.8
Vector CVSS:3.0/AV:N/AC:L/PR:L/UI:N/S:U/C:H/I:H/A:H
Attack Vector Network
Attack Complexity Low
Privileges Required Low
User Interaction None
Scope Unchanged
Confidentiality Impact High
Integrity Impact High
Availability Impact High
CVSSv3 Version 3
SUSE Bugzilla entries: 1043086 [RESOLVED / FIXED], 1043244 [RESOLVED / FIXED]

SUSE Security Advisories:

    openSUSE-SU-2017:1571-1


SUSE Timeline for this CVE

CVE page created: Tue Jun 6 20:54:04 2017
CVE page last modified: Thu Dec 7 13:14:44 2023