Buying Program Options: MLA Program or VLA Program
| MLA Program | VLA Program | |
|---|---|---|
| Ideal For | Large organizations who desire greater benefits based on long-term high volume purchasing commitments. | Customers of any size who want an easy, transaction-based process with the flexibility of purchasing subscriptions from a broad reseller channel. |
| Benefits | Rewards high volume commitment with greater discount levels, enhanced levels of support, price protection, and optional direct purchasing relationship with SUSE. Facilitates budgeting with annual renewal. | Simple to use and understand; no purchase obligation or minimum-purchase requirement. No contract signature required. |
| Purchase Through | Directly from SUSE or through a qualified SUSE reseller. | Select any SUSE reseller. |
| Discount Level | Annual spend qualifies customers for their tiered discount MLA Program pricing levels. | Program discounts are available through SUSE Resellers, who set VLA Customer pricing. |
| Counting Options | The counting options for SUSE products are contained in the Product Appendices available here. | The counting options for SUSE products are contained in the Product Appendices available here. |
| Subscription Offerings | Standard (12x5 support) or Priority (24x7 support) subscription coverage required for all SUSE products. These subscriptions include upgrade protection, updates and patches via the Customer Center, and Technical Support. | Choose from Basic (no support), Standard (12x5 support) or Priority (24x7 support) subscription levels. All three subscriptions include upgrade protection, updates and patches via the Customer Center, and Standard and Priority include Technical Support. |
| Purchase Minimum | $250K per annum net revenue to SUSE. Subsidiaries joining an existing contract may join for $10,000 per annum net revenue to SUSE. | None. |
| Contract & Term | Contract signed directly with SUSE; contract runs in two-year renewable terms. | No signed contract, no set term. |
| Associated Documents |
*All dollar amounts in this table represent U.S. currency.