Our new ” Industry-leading” Services Offer 

Innovate Faster : SUSE Flexible Services

The Trap of Rigid Contracts and “IT Shelfware”

In the fast-moving world of Cloud, Edge, and AI, your enterprise needs the agility to pivot at a moment’s notice​. However, what happens when your project priorities shift, yet you are locked into rigid service silos? All too often, unused consulting hours or training credits simply expire. This inflexibility turns your valuable resources into wasted budget and dreaded “service shelfware”. We think you deserve an IT partnership that moves exactly as fast as your business does.

The Solution: A True Strategic Partnership

With SUSE Flexible Services — our new, industry-leading strategic service subscription designed to completely eliminate wasted budget and accelerate your digital innovation. By moving beyond traditional, transactional support engagements, we are offering our customers a true, white-glove strategic partnership that adapts to their unique modernization journeys.

How SUSE Flexible Services Changes the Game for Your Enterprise

Shape-Shifting Flexibility

Say goodbye to the “use it or lose it” mentality. With SUSE Flexible Services, you have the unmatched freedom to exchange your Consulting days for Instructor-Led Training credits (and vice versa) to perfectly match your evolving project needs.

Your Dedicated Innovation Guide

You are assigned a dedicated Customer Success Executive. They are not just a point of contact; they are your strategic advocate who orchestrates your customized Success Plan, SUSE Flexible Services Dashboard , drives business value, and connects you directly with the entire SUSE ecosystem.

The Ultimate Enterprise Arsenal

One seamless annual subscription unlocks our highest tier of Premium Proactive Support—complete with a named Primary Support Engineer and Service Delivery Manager. This is combined with unmatched flexibility across our entire Consulting and Training Services portfolio, which serves as a real competitive differentiator.

Exclusive VIP Perks

Our SUSE Flexible Services customers will receive the red-carpet treatment. Pre-approved discount on additional catalog services. Joint product roadmaps, and VIP access to SUSE Beta Programs and SUSECON events.

Ready to Become an Open-Source Innovation Hero?

Let us partner with you on your modernization journey. It is time to maximize your return on investment, achieve predictable cost visibility, and empower your team with world-class open-source expertise.

Contact ​Keith Notman (at) SUSE.COM , your SUSE Account Executive or SUSE Services Engagement Manager today to discuss how SUSE Flexible Services can be a game changer for your enterprise.