Author: Genevieve Cross

Genevieve Cross
By: Genevieve Cross
April 28, 2026

Amazon EKS Cost Optimization: Best Practices and How SUSE Rancher for AWS Can Help

As Kubernetes adoption grows, so does the scrutiny on cloud spend. Amazon EKS cost optimization has become a standing agenda item for many platform teams that are navigating dynamic workloads and tightening budgets. You probably know the scenario well: costs continue to creep upward across clusters as teams scramble to diagnose the source. One-off fixes […]

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Genevieve Cross
By: Genevieve Cross
February 02, 2026

Building a Future-Proof Strategy: Strategic Models for Digital Sovereignty

You understand what digital sovereignty means and why it matters. Now comes the harder question: How do you actually implement it? How do you build sovereignty into complex, multi-cloud environments while balancing global operations with local requirements? Different organizations face different sovereignty requirements based on their industry, geographic footprint and regulatory obligations. The good news […]

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Genevieve Cross
By: Genevieve Cross
November 01, 2025

Unified Observability: How to Implement Full Visibility for Resilient IT

Unified observability turns siloed signals into correlated context across distributed estates. Teams managing hybrid infrastructure often toggle between incompatible monitoring tools while guessing which symptoms connect to root causes. This approach slows incident response and obscures accountability. Building unified observability means correlating metrics, logs, traces and events with service ownership and dependencies. When signals share […]

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Genevieve Cross
By: Genevieve Cross
October 27, 2025

What is Observability 2.0? A Complete Guide for Modern Enterprises

Modern IT infrastructure has become increasingly complex and distributed. Traditional monitoring approaches that worked well for past systems now fall short in today’s multi-cloud environments. Observability 2.0 represents a shift from traditional monitoring tools to a unified approach that leverages structured, high-cardinality event data in a single data store. This guide explores what Observability 2.0 […]

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Genevieve Cross
By: Genevieve Cross
October 17, 2025

ML Observability: The Complete Guide for Modern AI Systems

When organizations operate complex pipelines across hybrid clouds, they face mounting observability pressure. To satisfy internal leaders and external regulators, you must catch drift before it damages outcomes, maintain audit trails and be ready to explain model decisions.  ML observability equips enterprises to understand machine learning systems at depth and scale. When data quality degrades […]

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Genevieve Cross
By: Genevieve Cross
October 06, 2025

What Is Observability Architecture, and How Do You Build It?

Modern infrastructure spans cloud, on-premises and edge environments. With that scale comes a large and steady stream of metrics, events, logs and traces. Unified observability helps organizations bring that telemetry under control — ensuring it supports both operational performance and long-term resilience. A sound architecture embeds governance and correlation throughout the telemetry pipeline. This approach […]

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Genevieve Cross
By: Genevieve Cross
October 06, 2025

옵저버빌리티 아키텍처란 무엇이며, 어떻게 구축해야 할까요?

현대의 인프라는 클라우드, 온프레미스, 엣지 환경에 걸쳐 있습니다. 이러한 규모에는 대규모의 지속적인 메트릭, 이벤트, 로그, 트레이스 스트림이 수반됩니다. 통합된 옵저버빌리티는 조직이 이러한 텔레메트리(telemetry)를 통제하여 운영 성능과 장기적인 탄력성을 모두 지원하도록 돕습니다. 견고한 아키텍처는 텔레메트리 파이프라인 전체에 거버넌스 및 상관관계(correlation)를 내재화합니다. 이 접근 방식은 시그널을 라우팅하기 더 쉽게 만들고, 소유자를 더 빠르게 식별하며, 문제를 더 간단하게 […]

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Genevieve Cross
By: Genevieve Cross
October 03, 2025

Using eBPF in Kubernetes for Improved Observability and Security

eBPF Kubernetes integration represents a revolutionary approach to monitoring and securing containerized environments. Extended Berkeley Packet Filter (eBPF) allows running isolated programs within the operating system kernel, extending OS abilities without loading new modules or modifying its source code. This kernel-level access provides unprecedented visibility into your Kubernetes clusters, enabling comprehensive monitoring of network traffic, […]

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Genevieve Cross
By: Genevieve Cross
October 03, 2025

From Reactive to Proactive: Building a Winning Observability Strategy

Observability complexity is climbing as cloud environments multiply and signals stay siloed. In chasing root causes, many IT teams toggle between incompatible tools and juggle multiple dashboards. Even the most experienced professionals can feel stuck in slow, reactive processes. An observability strategy can move your organization in a better direction. A well-articulated strategy defines how […]

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Genevieve Cross
By: Genevieve Cross
September 29, 2025

Observability as a Service: Why It’s Crucial for DevOps

Tool sprawl, audit load and budget volatility are now common aspects of operating modern infrastructure. As environments stretch across multiple clouds and on-premises systems, achieving consistent visibility becomes harder — especially when each team works with different tools and telemetry models. Observability as a service (OaaS) offers a salient alternative. A managed approach to observability […]

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Genevieve Cross
By: Genevieve Cross
September 22, 2025

Which Kubernetes Metrics Should You Be Tracking?

Kubernetes metrics provide critical visibility into cluster health, resource utilization and application performance. Understanding which metrics to track helps IT operations teams identify bottlenecks, optimize resource allocation and maintain reliable containerized workloads. This comprehensive guide explores the essential Kubernetes metrics you should monitor, why collection is challenging and how to implement effective monitoring strategies for […]

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Genevieve Cross
By: Genevieve Cross
August 16, 2025

Implementing Observability Solutions in Legacy Systems

Legacy systems form the backbone of many enterprises, powering critical business operations that companies depend on daily. However, integrating modern observability solutions with these older infrastructures presents unique challenges that IT operations teams must navigate carefully. This guide provides comprehensive strategies for overcoming integration hurdles and successfully implementing observability in legacy environments.   Why observability […]

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Genevieve Cross
By: Genevieve Cross
August 15, 2025

Log Aggregation: Understanding How It Works and Why You Should Use It

Modern IT systems generate a constant stream of diagnostic, security and performance data. Capturing and interpreting these records is essential for maintaining reliability, meeting compliance goals and staying ahead of emerging operational risks. Log aggregation plays a central role in the interpretation step. Without aggregation, enterprises can collect logs, but they can’t interpret or operationalize […]

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Genevieve Cross
By: Genevieve Cross
July 25, 2025

MTTD: An In-Depth Overview About What It Is and How to Improve It

What Is MTTD? Mean time to detect, or simply MTTD, is the average time it takes to discover an incident that led to a failure. In other words, it’s the number of hours spent between a failure happening and its discovery.  Software engineers make use of metrics to measure how well they’re performing. There are […]

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Genevieve Cross
By: Genevieve Cross
July 22, 2025

SIGKILL vs SIGTERM: A Developer’s Guide to Process Termination

As developers, managing how your applications shut down or handle interruptions is crucial, especially when dealing with Linux systems, containers or Kubernetes. Understanding the different signals that can terminate a process is essential for maintaining smooth and predictable application behavior.   In this blog, we’ll explore two of the most important signals—SIGKILL and SIGTERM. We’ll […]

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Genevieve Cross
By: Genevieve Cross
March 21, 2025

Mastering Kubernetes node management with the `kubectl cordon` command

For many developers and engineers, Kubernetes is the de facto choice for container orchestration. That’s primarily because of its efficiency in handling and scaling container workloads. However, the complexity of managing nodes in a Kubernetes cluster can cause recurring headaches for even the most experienced and skilled IT teams.  This is where kubectl cordon comes […]

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Genevieve Cross
By: Genevieve Cross
March 21, 2025

What is topology?

Imagine you’re planning a road trip and you open Google Maps to get a bird’s-eye view of your route. You see how different towns, roads and highways are interconnected, giving you a clear and comprehensive view of your journey. In the world of IT, topology serves a similar purpose. It’s a visual representation of how […]

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Genevieve Cross
By: Genevieve Cross
March 21, 2025

What Is Root Cause Analysis (RCA) and Why Do You Need It?

In the world of IT, it’s all too common to see teams applying quick fixes without addressing the underlying issues. This is where root cause analysis (RCA) comes in. RCA is the process of identifying the fundamental source of IT issues. The goal is to resolve the problem at its core, rather than applying temporary […]

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Genevieve Cross
By: Genevieve Cross
March 21, 2025

What is telemetry and why is it important?

Properly leveraging telemetry is a true game-changer for any IT department looking to optimize and stabilize its systems. Telemetry provides the first step to answering the all-important question, “What’s happening in my network?” It’s your eye into the inner workings of your system, giving you a view into how different components are performing.  The way […]

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Genevieve Cross
By: Genevieve Cross
March 13, 2025

What is monitoring sprawl and what to do about it?

If troubleshooting looks like: teams scrambling, everyone using different tools‌ and data everywhere — you’re dealing with monitoring sprawl. In this blog, we’ll discuss the root causes of this “urban sprawl” of monitoring tools. We’ll examine why isolated monitoring approaches fail in modern IT landscapes and share strategies to break down silos, empowering better visibility […]

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Genevieve Cross
By: Genevieve Cross
March 13, 2025

Application Performance Monitoring (APM) With SUSE: Your Comprehensive Guide

Applications are often the primary touchpoint for your customers. When a service lags or a transaction fails, the impact on user trust and business revenue is immediate. Application performance monitoring (APM) has evolved from a luxury for web-scale giants into a strategic necessity for any enterprise running distributed, cloud -native workloads. By providing deep visibility […]

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Genevieve Cross
By: Genevieve Cross
March 05, 2025

MTTR vs MTTD: What is the Difference?

What is MTTD? MTTD is an acronym for “mean time to detect,” which refers to the average amount of time that passes between when a failure happens and when the system realizes it. MTTD is a key metric when analyzing how your team can relate IT changes to incidents. The faster you detect anomalies, the […]

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